W Fort Lauderdale

The hotel is situated on the beach in a row of upscale hotels. Check in was fine. The desk clerk was extremely friendly and pleasant. I had a special deal through Chase called "The Edit" which provides a hotel credit of $100, free breakfast, a space-available upgrade and late checkout. The clerk was aware of that and informed Parking was $60 per night, which seemed very high but similar to other properties on the street. The resort fee was about $60 as well and we didn't use any of the supposed amenities that the fee covered. It was basically a way to get more money from us for absolutely nothing. I usually won't even stay in a hotel that charges a resort fee but made an exception. So, before even checking in we had already spent $60 on parking and $60 on the resort fee in addition to the $300 our room cost for the night. Our room was not available so we explored the hotel. A few hours later we received a text that the room was ready. We got an upgrade to a wonderful corner room with an amazing view and huge balcony. The balcony looked out right over the ocean, had a table, two chairs and two chaise lounges. A bellmen helped us up to the room, showed us around the room and was very nice. The room was very clean, well appointed. The bathroom was fine, basic and a little worn, as was the furniture. All could use a refresh. We recieved a lovely box of chocolate and two additional waters. The TV remote wasn't working but we don't really watch TV so we didn't call it in. We went to the gym which was very basic with a few machines, towels, lseveral treadmills, a few weight lifting machines. It was nicer that a basic motel gym but nothing special. After the gym we went to the pool. The pool is a good size but very little shade was available so we didn't swim. We ate in their El Rez, their restaurant which was a mexican restaurant. for dinner. It was nice with very wonderful service. Drinks averaged $15 and everything was very reasonably priced and delicious. The chips were not free, paid $9 for chips and salsa. I would highly reccommend the build your own taco dinner for two. It was excellent. The next day we had breakfast in the same place. IT was ala carte and nothing special. It cost about $60 for breakfast for two. All in all, for the money, it was a reasonable deal compared to other properties nearby. It was worn and dated and needs a refresh. We saw lots of dirt and grime, rusting surfaces, surfaces that needed paint, but all in all it was clean. The beach access was great. We stayed the next night at the Four Seasons two doors away and that cost 250% more. For $300 I would chose the W over the $800 at the Four Seasons.

juan, sergio & richard were very generous & gave amazing service. they were very kind and respectful aswell!! they help me find a water and got my chair set up very efficiently and politely.

Stayed at the B a few times, Marriott Harbor Beach a few times and decided to try something else. I stay at Marriott quite a lot and the ITC Kohenur in Hyderabad, India is a favourite for work and I take colleague’s with me quite a few times a year. After an 11 hour journey checked into the W but our first room didn’t really lend itself to me sharing with my daughter due to the open concept bathroom. We tried for a few days but it was a challenge. However, we spoke with Manuel who totally turned things around for us. He moved us without hesitation to a beautiful room that accommodates us perfectly and gave us both some privacy too. Outstanding response to our needs and a perfect resolution. Can’t ask for more than that, so would I stay here again and stay with Marriott … Certainly! Thanks Manuel.

Richard was a great bartender for a perfect beach day. Was very attentive and gave some us some good recommendations. If you are heading the beach near the W, make sure you stop and see him!

Jamal was great. Great customer service He was full of light and great gesture. The food from the w hotel was exceptional