W Fort Lauderdale

The valet staff were so kind one staff Jose was so attentive and friendly he helped put our stuff in our car and opened doors he moved so quick and made the waiting for cars at valet experience much better!!

The hotel is definitely a 5 star! Upon arrival you receive a refreshing Sangria drink that is delicious! Everyone is very friendly from the valet employees to front desk. Check in very smooth. Our room was a surprise upgrade to ocean view for our 37th Anniversay I believe. Unbelievable views, we were in awe when we entered it. Very clean, fully stocked with towels, toiletries etc. a mini fridge and goodies $, an Nespresso machine and waters. The bedding was great, slept every night in comfort, air conditioning and a safe provided. Our maid Aliette was absolutely wonderful, kind and very clean. Anything we needed she was there to assist. Got us Decaf coffee for the week due to our heart issues. Entering and leaving the hotel the valet employees always greeted you with smiles, happy and friendly. The pool area same thing, drinks were fantastic and the food. The beach personnel always took you to your chairs, brought you towels, even asked if you needed water or gave pieces fresh fruit on those hot humid days. The restaurants in the hotel El Vez and Steak 954 provided great food, drinks and service. They have a bar with amazing views outside sitting area also. We were able to pay for a late checkout since our flight was later in the day. This hotel is very clean, well kept, and everyone is happy working here. The appearance, atmosphere and outstanding service throughout is definitely a 5* and were so happy we chose the W Fortlauderdale. We really enjoyed our week here tremendously and we will return next year. Had a small issue with Resort Fees but resolved quickly by Raul Lopez Ureno who took care of us right away, so we want to acknowledge his Royal Service he provided us. Thank you so much.

This hotel has a wonderful location and really good amenities! We thought our room was just okay but struggled with the lights. It felt like it was trying to have a modern feel but there weren’t many throughout our room or bathroom. We loved all of the restaurants in the hotel, the beach chairs and towels were great, service on the beach was decent (we would have ordered more if the server had come by more often) and loved that we were right across from the beach and a lot of walkable restaurants. Overall, I’d recommend this hotel due to the amenities and location.

Austin and Aaron on the beach set me and my group up with a daybed and provided excellent customer service. They made our day at the beach enjoyable and checked in on us to make sure we were satisfied with the experience

Juan and Aaron on the beach were FANTASTIC and so helpful and accommodating to make me and my friends comfortable at the beach on a hot day in July. Any hotel would be lucky to have them