Inverlochy Castle Hotel

Final leg of our Highland tour and a very welcome surprise. Hotel is set in beautiful grounds outside Fort William, with views towards Ben Nevis. Superb breakfast, one of the best we’ve ever had in a hotel. In summary : Elegant old world charm and attention to detail

Our experience at the castle was magical and magnificent. My wife and I were celebrating our 11th wedding anniversary as well as my wife’s successful heart surgery so we stopped at the castle to have a special dinner. Not only did they accommodate us last minute but they also loaned me a dinner jacket because I didn’t bring one from home. Start to finish, it was perfect! The meal was one of the best that we have ever had and the chefs and host were so wonderful to talk to. They explained everything, helped us pair with the perfect drinks, and were just fantastic. At the end of the night they even surprised my wife with chocolate covered strawberries that spelled out ‘Congratulations’. What a wonderful touch! We plan to visit the castle with our kids one day during the holidays so that they too can experience the magic that we saw. Definitely a 10/10 for us!

Train crash afternoon tea experience Made even worse by general manager David Went for a birthday afternoon tea 45.£, Served dried bread stale sandwiches, spoken to staff member who went to the kitchen twice and chef says " they are fresh" and offered to make some more but by this point I had lost trust in the chef due to clear lack of quality standards. The other thing that really annoyed me was they brought out warm scones at the start of the afternoon tea experience so by the time I had eaten the other items they wild be cold, this is unacceptable. I decided to leave and walked past a gentleman who was watching,, I came back in to speak to the manager and he said he was the duty manager but he never asked me why I was leaving or what the issue was, this signifys really appalling customer service again. A short while later someone called ? Manager David "reached out" I explained the incident briefly he reassured the sandwiches were made fresh - his manner was very school.master and I'm telling you they are fresh! clearly not heard a word i said either way not sure why they are making awful sandwiches with stale, hard bread !? He said he couldn't confirm if the bred was stale or not !? (And he is a manager? ) And why they brought out the warm scones at the start And why the duty manager was completely uninterested in why I left !? And then no real apology or gesture of goodwill Side note I was the only customer there they so looking after me was a real big ask from them? and the Christmas tree baubles were covered in dust ! No real standards of 5 star seen here which is rather unfortunate Bitterly disappointed considering i have been for afternoon to many different places that are acutally 5 star And to added misery because when I did come for afternoon tea previously here is was really lovely But today they simply didn't care The duty manager was English and I feel because I was of ethnic origin he was being indirect racist, upsetting

The breakfast was awesome. So many choices. What I liked best about the hotel was the building itself, the gorgeously decorated public rooms and the stunning view from the public rooms. The staff was excellent from front desk to housekeeping. Disliked · Next time, even though I was alone, I would get a bigger room. The bathroom was large but the bedroom with the single bed was rather small with no window. I slept well, but I like my rooms a bit larger.

Imagine a luxurious suite, a huge and indulgent bathroom, some beautifully decadent dining, and genuinely lovely staff. Open your eyes and you’re at Inverlochy Castle. This is a really magical place overshadowed by the rugged splendour of Ben Nevis itself. Understandably, this comes with a price tag, but it’s one well worth paying. The highlights were our room - overlooking the walled garden with the mighty mountain as the back drop - and the fabulous staff who were ever present, ever helpful, and ever charming. We are already planning a return trip!