Inverlochy Castle Hotel

My wife and I visited Inverlochy Castle Hotel for afternoon tea. It was a very enjoyable experience. The Hotel is quite well preserved and contains historic decoration. Service in the tearoom was very excellent. The savories and cakes were quite excellent.

Inverlochy Castle is undeniably a beautiful property — the grounds are stunning, and the rooms are spacious and well-appointed. It has that classic Scottish charm and feels like a true escape into history. However, as a Hilton Diamond member, I found the recognition and service lacking. I even emailed the general manager (David) ahead of time to have a note placed on my account requesting an upgrade. Despite this, at check-in the gentleman checking me in simply stated that no suite upgrades were available — even though the Hilton app clearly showed them as bookable. There was no real acknowledgment of my Diamond status or any effort to go above and beyond. The check in person also felt like he was pressuing us into signing up for their formal dinner service, which seemed more tailored to an older clientele. The menu felt dated, and the reviews on trip advisor weren’t especially encouraging, so we passed. Our room rate included breakfast, which was excellent — fresh, high-quality, and served in a lovely setting. That said, if you’re a Hilton Gold or Diamond member, breakfast would already be complimentary likely because of the low guests in the limited hotelspace, so including it in the room rate may not add value to you. Guests can relax in the lounge and order food and drinks throughout the day and we did this in the evening. The atmosphere is very quiet — most guests who are again on the older side, head to their rooms by 9 p.m. — but this gives the castle a peaceful charm at night when you're alone with your significant other. It feels serene, private, and almost magical. Overall, Inverlochy Castle is worth visiting for its setting, but don’t expect much in terms of loyalty perks or proactive service if you’re a Hilton elite member. You'll need to decide if the value is there for you.

What a beautiful hotel - a 19th century castle on magnificent grounds with unparalleled nature and mountain views - near the original 13th century castle in beautiful Fort William. The common rooms and dining areas are exquisite and rich in history. The Mary Shaw suite is regally appointed with a bathing/dressing area larger than many hotel rooms. The food and beverage were a wonderful blend of Scottish fare with a flare and something for everyone. But, highest accolades to the warm, diverse, and knowledgeable staff for treating us like royalty - all were so helpful and gracious. Thank you so very much!

Absolutely fabluous accomodations. Very large spacious rooms. Nice shower. Staff everywhere and helpful. Even overnight shoe shine service, bed turndown, and afternoon tea set up in our room. It was luxury as people once lived in the past. Lounge food was reasonable. We ate in the grand room where a pianist played every night.

The hotel is beautiful. The service is also wonderful for the most part and is well staffed. Two reasons I took off one star. The service was inconsistent (sofa bed not made for my daughter so she slept one night on a cot which was horrible; one waitress is inappropriately informal; etc). The big reason is the food. I didn't full understand when I booked that unless you want the sit down meal for 145£ pp, there is only one option nearby, which is their pub (extremely limited menu and also not cheap). We had to go in to Fort William to eat 2 of the 3 nights, which was annoying. You could eat in their lounge but there is no service from 6-8:30 PM. Also, the breakfast was only OK and was really slow to arrive. Anywhere else, would have been fine, but for ££££, you expect more.