Steigenberger Frankfurter Hof

Frankfurt am Main, Germany

9.3 Luxury
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About the Hotel

In the heart of the historical city center, enclosed by casual and luxury shopping facilities, Steigenberger Icon Frankfurter Hof has been welcoming guests in the tradition-steeped grand hotel since 1876. In 261 hotel rooms and 42 suites, guests enjoy an ambiance of luxury and first-class service. The traditional grand hotel nestling at the heart of Frankfurt offers unforgettable moments and culinary delights of the highest standard at our OSCAR’s brasserie. Experience renowned 5-star service at Steigenberger Icon Frankfurter Hof, where tradition meets modernity. Choose from traditional or modern decor; the extravagant and timeless elegance of the interior fulfils even the most sophisticated desires of our guests. In the morning be welcomed to one of the best breakfasts in the city, with exquisite delicacies served in "Hofgarten" restaurant. The "Autorenbar" invites you to join a royal afternoon tea, before it becomes an evening hotspot in the Main-metropolis serving a choice of select spirits.

Location

Steigenberger Frankfurter Hof
Am Kasierplatz
Frankfurt am Main, Germany 60311

Nearest Airport: FRA

Features and Amenities

  • General Information
  • Connecting/Adjoining Rooms
  • Dining
  • Room Service
  • Bar & Lounge
  • Restaurants
  • On-Site Amenities
  • Concierge
  • Pool
  • Shoe Shine Service
  • Spa Services
  • Laundry Service
  • Fitness Center
  • WiFi
  • Currency Exchange Service
  • Sauna
  • Butler Service
  • 24-Hour Front Desk
  • Lounge
  • Steam Room
  • Complimentary WiFi
  • In-Room Amenities
  • Air Conditioning
  • In-Room Safes
  • Mini Bar
  • Flat-Screen Televisions
  • Work Desks
  • Bathrobes & Slippers
  • Complimentary WiFi
  • Business
  • Meeting Rooms
  • Business Center
  • Business Services
  • Family
  • Highchairs
  • Nearby
  • Historic Sites
  • Art Galleries
  • Museums
  • Restaurants
  • Public Transportation
  • Interests
  • City
  • Hotels
  • Signature Perks

Reviews for Steigenberger Frankfurter Hof

Lovely, grand hotel in the heart of Frankfurt

TripAdvisor Traveler Review Rating Reviewed 20 hours ago

This is a lovely, grand old hotel located in the best possible place for all things relevant in Frankfurt. We walked everywhere, easily. Old town is close by, financial district, and museum area are also right there within walking distance. The hotel was under a bit of construction…probably needed as it’s a bit “tired”. Our room was huge (European standard-wise) and spotless. We would absolutely stay there again whenever in Frankfurt.

A8154LRmichaelh - Bellevue, United States


Negative impression

TripAdvisor Traveler Review Rating Reviewed 1 week ago

We had a mixed experience during our stay at this hotel. On the positive side, the reception staff were very friendly and accommodating, and we were able to check in early, which we greatly appreciated. Unfortunately, the quality of the room did not meet expectations. Upon arrival, we noticed a very strong and unpleasant odor in the bathroom, which quickly spread throughout the entire room. We reported the issue on Saturday, and the staff assured us it would be resolved by the evening. However, when we returned, not only was the smell still present, but whoever attempted to address it had left the bathroom door open, worsening the situation. Adding to the confusion, we found that a child’s bed had been placed in the middle of our room without any explanation. While staff eventually removed it, it could not be done until the following day. On Sunday, we contacted the front desk again regarding the persistent odor, but were told that no technicians were available that day. As a temporary solution, we were offered a different room, described as an “upgrade.” Unfortunately, this second room was much smaller, darker, and only had a queen-size bed instead of the king-size bed we originally had. It felt more like a downgrade than an upgrade. Overall, while the staff were consistently polite and eager to help, the hotel facilities and problem resolution fell far short of what one would expect from a property ranked among the best. Based on our experience, we left with a negative impression

FarAway10318568125


Lovely Frankfurt, Monumental Steigenberger Hof

TripAdvisor Traveler Review Rating Reviewed 2 weeks ago

I had six days of vacation in Beautiful Frankfurt. I chose Steigenberger Hof for my accommodation,, for the second time. Always a good choice. Location, ambience, service, architecture….everything was good. A small hiccup experienced!. The gentleman handling our check in , although looked mature and experienced, didn’t bother to give the usual general information about the facilities, breakfast, luggage handling,, car parking! He didn’t even point to the elevator direction! It’s a bit disappointing since the major positive impression from last stay was good service from all staff! I definitely recommend the Steigenberger Hof no matter what is the guest nature and purpose of visit to this chick city.

Fadhel A


Amazing hotel and staff

TripAdvisor Traveler Review Rating Reviewed 3 weeks ago

Amazing hotel, room was superb, location was perfect for an amazing weekend. Would highly recommend for a luxurious stay.

Peter F


Poor Service. Not rebooking

TripAdvisor Traveler Review Rating Reviewed 1 month ago

Poor service. Charged for items we did not purchase through room service. Tip charges were more than the items they said we ordered. When we contacted the front desk, they never responded to our calls, nor our emails. One individual even charged us $3000 twice for the room, as he said he was not aware we had already paid through Expedia. C Carter

Joe S - arizona


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