Steigenberger Frankfurter Hof

The hotel is a gorgeous historic building. The suite we were in was huge and very well appointed. We did a walking tour to the river and past 8 of the bridges. The views were excellent. Room service at the hotel was superb; always right on time. There is a lovely tea room just past reception on the main floor that you must try.

This is a beautiful hotel in a great location. Room was large and comfortable. The hotel staff were very accomodating. I had dinner in the bistro and it was very good! Highly recommend for Frankfurt

This is one of the best hotel in frankfur highly recommended

The hotel is classic and beautiful. The rooms on the street side are also very nice — in my opinion even nicer than the rooms at the back, which overlook a large black roof full of technical equipment. However, I will not return to this hotel, and the reason is the minibar policy, which really left a bad taste. Apparently the minibar is not automatically refilled once you use something. I enjoy having a glass of wine when I return to my room in the evening, but every time I came back the minibar had not been replenished. Day 1 I mentioned it. Day 2 I mentioned it again. Day 3 I started to become a bit annoyed. The receptionist initially did not understand the situation either, until the hotel manager joined the conversation and explained — both to me and to the receptionist — that this is their official policy. Now, is this really about the minibar itself? Yes, it is. When you pay €700 per night (4 nights = €2,800 (!!) you expect a full service experience, including basic things like minibar replenishment (which of course I would happily pay for). What you do not expect are unnecessary irritations like this. The hotel later offered the minibar items for free, which was not necessary for me at all. I told them that if they insist, fine, but that I would still write about this experience online. In all my years of travelling, I have never stayed in a hotel where a well-stocked minibar at check-in is simply ignored afterwards, requiring the guest to ask every single day for it to be refilled.

Pretty good hotel. Location exceptional. Friendly staff. Especially Naved at the front desk — he recommended BUNCA coffee shop (5 min walk from hotel) when I asked him I need really good coffee.. turns out, BUNCA has exceptional coffee (perhaps the best in Frankfurt). Also, hotel WiFi was so quick (great speed). Highly recommended hotel if you plan to live in the heart of Frankfurt.