Sofitel Frankfurt Opera

From the minute my sister and I checked in until we checked out, the service was first class. We were surprised with a free upgrade from a junior suite to a prestige suite. The suite faced the park and was extremely large and comfortable. There was a separate bedroom and living room. There was a large bathroom (two separate sinks with lots of space for toiletries, separate shower, bathtub and toilet) and a second toilet by the entrance. There was plenty of space to work (two desks) and a very comfortable sofa and chairs. The beds were also really comfortable. Everything in the mini bar was complementary. Our room was cleaned twice day. All staff at the Sofitel were incredibly helpful and professional. Anne from the concierge helped me book train tickets to Heidelberg. When she saw me later in the day, she made a point of coming over to me to ask how everything went. There was a very friendly man who brought our luggage to our room. He greeted us every morning when we were in the lobby and always asked how we were doing and if we needed anything. The staff at the restaurant were also incredible! The maître d' in the morning (we were there over a weekend) remembered where we liked to sit each morning and brought us everything we needed. The breakfast includes a buffet and you could order a la carte as well. We had room service a couple of times. The food arrived quickly and the people who brought the food were so nice. I also can't say enough about the people who cleaned the rooms. They came twice a day and were so thorough. The staff at the front desk were also helpful and professional. The location was great! It was about a 15-20 minute walk to Romerberg, the Frankfurt Cathedral and Main river. It was a 2-5 minute walk to the opera house and Goethestrase (luxury boutiques). Train stations were also within a 5 minute walk. Tons of restaurants were also within a 5-10 minute walk. I would definitely stay at the Sofitel Frankfurt Opera again. I wish I remembered everyone's names who were so helpful and made our stay special. Thank you so much!

Absolutely wonderful stay at this property. It was a pity we were only here for one night as the service here was outstanding. The bell staff was extremely attentive and helped my family with luggage proactively even though we were a block away from the hotel. The food in the restaurant was exquisite. The management and front desk should be commended on a smooth check in with excellent recognition of Accor platinum benefits including an upgrade to a very large suite, stuffed animals for all our 3 kids, welcome drinks, a bottle of champagne, and several delicious desserts. The concierge came in clutch for some great local hidden restaurant gems (which we would never have known without their help) and coordinating smooth airport transfers. Housekeeping turn down service was a notch above the experiences I’ve had at other top calibre hotels. Overall the entire stay was very pleasant and I hope we can return in the future as my family is already asking when we can come back to the Sofitel Frankfurt.

It was an absolutely wonderful stay! The staff was extremely attentive and friendly. The bar was fantastic – great selection and a cozy atmosphere. The room was clean, modern, and very stylish. A special highlight was the breakfast: truly outstanding and highly recommended. I would definitely come back!

Sofitel Frankfurt is a very nice high quality hotel in a good location. Nice service all over the hotel. Bar in the lobby was cool. Rooms of top quality with modern design. Only irritating was the elevator system that was a bit confusing.

This is definitely the best hotel I stayed in during my trip. The hotel is in a great location in the heart of Frankfurt. This is a stylish hotel that combines elegance and high technology. The smart elevator design ensures that every guest will not share the elevator with others. Besides, The services and facilities are top-notch. Friendly and Helpful Staff, super nice. Since this is to celebrate our 10th wedding anniversary, they also prepared a welcome gift for us. Thank you very much~ I am very happy to stay in this hotel and it is worth recommending to everyone