Hilton Fukuoka Sea Hawk

Dear Team, My name is Akkapol Kinbuangam. I was searching for a special hotel to celebrate my wife’s birthday on 22 September, and I came across Hilton Fukuoka Sea Hawk. I traveled with my wife, Ms. Kessaraporn Maranetara, to Fukuoka from 19 September to 4 October 2025. We had the pleasure of staying at Hilton Fukuoka Sea Hawk from 22 to 24 September 2025. My wife and I were truly delighted with our stay, and we would like to express our sincere appreciation to your wonderful team, especially the Lobby and Restaurant/Room Service staff. Although I regret that I cannot recall every name, all the lobby staff who assisted us were absolutely fantastic. In particular, the receptionist kindly helped us with our luggage from the taxi, provided clear and thorough explanations, and also supported us in carrying our luggage back to the taxi upon departure. We are very grateful for such warm and professional service. Thank you once again for making our stay such a memorable and pleasant experience.

Beautiful hotel, great executive lounge, delicious breakfast buffet.

Location - As I always write, "you used Google maps?". This place is out there, but its right next to the baseball stadium and a mall so if your into those 2 things its good. Reason i stayed here are large rooms and i have a general idea what I will get. Probably my 5th time for business, each time a week long over past 7+yrs. Oh there is a bus on ground floor that goes to Hakata area and always a good number taxis outside. Will cost you around 4000yen to the main station (including toll fare) Breakfast, reasonable selection, they have a dedicated area for Gold and Diamond members in the main breakfast room, nice. One thing to watch out for this place can get crazy busy, not sure if tours or something come through or baseball (there were some games and those next mornings where not as crazy as earlier in the week). If you are not an elite member you might be waiting a while. Lounge - went once, has a great view, heard that breakfast time one day you had to make "reservation", that was a new one and even some people turned away when there was room and they had legit access. Rooms here always been nice and large, USA size. They keep them clean. I never use amenities so cant comment. Now this, well, me its inconsistent service and an attitude problem. Three Diamond people. 1st one arrives, upgraded to panoramic room (like a suite) day 1, day 3 3rd one arrives and upgraded to same room type. Now Diamond for life turns up on day 2 after check-in time "sir we upgrade you to a premium room" - had to ask "you have a suite?" and only after "sorry sir we dont do this (sure you did it before and after me ) we will give you a onetime upgrade to the panoramic room". They sure had availability, but you need ask and you get that response, sorry. Anyway if these 1st world problems are no interest pass on by but service and attitude matter, 3 stars.

It was a lovely day with my family, and I’m really glad I’ve chosen Hilton for this. Get it slightly away from the citizen centre and yet it’s got frequent shuttle service. I’ve got access to their stone bath which is a great relief after a day of travel. Thanks to General manager Frederic for the arrangement of my room and everything. It was very busy and yet their team were very efficient in addressing guest needs.

The room was great, service and staff great, but the spa experience was below average especially when you consider the extra fee you have to pay. Breakfast good, but not above standard. Restaurant on 35th (Sushi) was great.