Glenlo Abbey Hotel & Estate

The perfect location for afternoon tea. The service we experienced was brilliant reflecting the five stars this establishment has. Our server Raed was truly exceptional. His attention to detail and enthusiasm when explaining the different teas made our day very special. Highly recommend visiting!

Beautiful hotel in a wonderful location. Very well appointed rooms with lovely views of the grounds. Good value for the experience and the excellent service of the staff. Lovely calming spa facilities - Lorena is a wonderful therapist. Will definitely return.

My husband and I stayed in one of the Abbey suites. Room 352. The views from our room were excellent. The grounds of this hotel are absolutely perfect for exploring. The grounds were well manicured. The flowers were still blooming. Our room was perfect.. The room itself was impeccably clean. The bed was extremely comfortable & so were all of the linens. There was plenty of room for our luggage in the room. Lots of closet space and drawers were provided. The chairs in the room were also very comfortable and perfect for watching television, reading a book or just looking at the sites. The bathroom was quite large & very clean. There was a separate soaking tub and shower. The extra large bathtub was perfect for relaxing after a long day of exploring. The shower was also perfect. Upon our arrival, we received a bottle of Prosecco as we were celebrating our wedding anniversary. We also received a bowl of fresh fruit along with a plate with chocolate covered strawberries and macaroons. Everyone of the employees that we encountered were very gracious and extremely helpful. Michael at the front desk was absolutely the best with assisting us with all of our needs and questions. I would also like to thank the guys out front. Cyril & Ruadhan made us feel like we were part of the family. We did dine at all the restaurants at Glenlo. I will be reviewing each one separately. Overall, I would highly recommend staying at Glenlo Abbey. We will definitely stay here again the next time we are visiting Ireland.

Very disappointing customer service from such a reputable hotel. I called and paid €65 at the end of December for Prosecco and a box of chocolates to be put into the room of my friends for their arrival on Jan 2nd. A few days after their stay I found that they were never given the gift and I was neither refunded nor informed. I emailed with no response, then called on 2 separate occasions that week, to be told a manager would be in contact, but that didn't happen and no apology given. I emailed again and was told the refund was now processed, 2 weeks after my friends stay. After another week there was still no refund, so I emailed again and have yet to get a response on the status or a refund. I would have expected a lot more from such a reputable and pricey hotel.

Joe is great - does a great espresso Martina, full of chat, great guitarist and made me a special Martini Rioja float