We spent 2 nights in the hotel. The hotel is very nice, beautifully maintained. The staff are completely professional and helpful. We enjoyed our stay, from the breakfast, which was very varied to the wellness center, which could therefore be open longer than 19:00. The only thing we were disappointed about was our room, namely the bathroom. I understand that it is a historic building, but even the bathroom in a 3* really looks better. And one more detail, when you check out, you don't do it at the reception as is customary, but they take you to the "office" where they are very nice, but you look at the work "mess" and strewn files.

Wonderful hotel in an amazing location with incredible staff. This place is really top class, the staff are all amazing and brilliantly attentive. The restaurants are incredible also, Pescartore being our favourite. Stefano and the concierge team recommended some great local restaurants and places to visit. One of the best hotels we have stayed in.

Beautiful hotel on shores of lake Garda. Outstanding service & excellent meals in restaurants BUT I did not like the live trapped white birds in a cage in the main reception. Why? All guests I spoke to didn’t like it and the staff were powerless to release them. I would love to go again but not whilst the birds are there

It is the real gem! Prestigious, very nice and cosy! One of the best Hotels I ever been! If you are looking for a real break, pure joy and tranquility than don’t hesitate! Stuff is really top and very friendly so you feel welcomed and pleasant. SPA is huge and carefully designed to every detail.

The rooms on the ground floor (outside terrace) are suitable only for kids. There is no privacy and views of the Lake are obscured by tents and people. Couples would not leave curtains open to enjoy the view as there are always people outside the room. Toilets in the room are not private and rooms under the bar area get a lot of noise from the bar terrace above the room. One word of advice. Demand a room at a higher level with a private balcony. Some people, families, may like the easy access to the garden area, pool and outdoor terrace. But this is not suitable for couples wanting privacy. There is an additional issue with mould (or some other smell) in these dungeon rooms. Very upset that having booked 11 months in advance for 2 couples in executive suite lake view rooms with balcony that we were assigned these totally unacceptable rooms.