Hotel President Wilson

Very disappointing. Didn’t get our room back nail 5:30. Pool closed all day. We were locked out of our room from the inside. Had to Wait an additional 20 minutes for another room. Snooty. No concern for the inconvenience. No comps. We are Bonvoy members. DO NOT RECOMMEND!

We really enjoyed our experience at this hotel. The staff was very attentive, courteous and professional. I asked for an ice pack for my knee and in a matter of minutes, someone was at my door with it. The room was comfortable. Everything was in working order. The pool was very pleasant. The only thing I didn't understand and didn't ask about was that many of the lounge chairs would have a notice on them that they were taken, but a lot more were taken than there were people at the pool. Not fair to the people at the pool that they can't have a lounge chair that's not being used. I still say our experience was excellent. We had a corner junior suite with a Lake view.

This was a good hotel. Good service, good food. Parts of the hotel did have a slightly “dated” vibe, it seems like this hotel’s heyday was probably in the early 2000s. But overall we enjoyed our stay. Breakfast was good with lots of varies choices.

FOR YOUR SAFETY AVOID THIS HOTEL I have been stolen inside the breakfast area I kept my bage near i just looked away i didn’t find the bag and they checked the cameras a guy came and stole it they are making deals with criminals to steal you It is not safe at all and there was 230 thousand usd in my bag that was stolen Where are the security? How is a criminal letting them in the hotel ? No ones watching the cameras ? It is a deal beetween the hotel management and the criminals And the front desk and waitress were laughing at us when we got stolen and saying good luck Don’t stay at this hotel at all!!!!!

The worst Luxury Collection hotel you will find. I do not write these words lightly. A longtime Marriott member and this was one of the worst properties in my lifetime. The rooms are triple conjoining, with attached doors on both sides. The shower in the bathtub is barely 6’ tall so difficult to use. The pool advertised open in May was covered with a very ugly tarp, ruining most rooms views. By 8:30pm, our beds were left unprepared (photo included). Housekeeping entered the room without knocking while we were in it. The bellmen at the front entrance seemed uninterested in guests. And the entrance to the building is a staircase with 2 wooden ramps for your luggage to roll up, which looked like a construction zone but I am told is their standard. Lobby restrooms were completely unkept Do not stay here.