Kimpton Blythswood Square Hotel

The spa facilities are exceptional . We done the package which included massage and afternoon tea. Elena and Lucie our therapists were amazing. Staff throughout were excellent . The afternoon tea had a great selection. Would highly recommend if you need some time to relax and re energise

Very nice lobby. Friendly staff. Comfortable bed. Good sleep. Quiet room. Excellent included breakfast. Booked 1 room from their own website, but due to their admitted 'system error' they charged me for 2. When I brought that to their attention it still took 5-7 days for the refund of their error, and then the exchange rate differential left me paying over $100.00 Canadian for their error. When I emailed their commercial team about the cost of their error they ignored that. When I arrived at the hotel the receptionist spoke to the manager who still had NO SUGGESTION as to how to deal with the cost of their error until something vague about after I was heading to London. I suppose it was good they didn't suggest a spa credit. My prebooked spa treatment was cancelled last minute with no opportunity on their end to rebook before my departure. The offer of 2 free hours of spa access wasn't particularly meaningful since the room rate includes 5 hours a day. This place has some nice elements but very disappointing. Sometimes you might have $100.00 picked from your pocket but sometimes it is more direct (with a further differential on the cancelled spa treatment to come?). I suggest try somewhere else.

The hotel does not arrange airport transfer. Check-in is reasonably quick and they require upfront full payment. Conveniently located in the city centre and 5 mins walk from Buchanan Street. The room and bathroom are standard size with amenities and mini bar. The floor was not properly cleaned on day 1 and on day 3, housekeeping left a blob of dust and hair which o had to clean up. Housekeeping appears to be understaffed or inefficient. Exoect to walk through corridors with laundry and overnight dinner trays.There is only one restaurant that serves 3 meals. Breakfast includes buffet of pastries and fruits with a menu selection of hot dishes. Spa offers facial and body treatments. A 55 min massage is £110. The gym is probably the worst facility - the space is good for 1 with dated equipment and no treadmill. Concierge is not always around to help and communication with front desk can be quite disorganized. Whatever you need ensure you confirm.

Nice hotel and very centrally located. We visited while Spiderman was being filmed nearby. Rooms are fairly standard IHG layout, nice bathroom. Parking is a bit of a pain so we took advantage of valet parking which quick and efficient.

Wow! Only been here a few hours but service has been outstanding! Door staff/concierge have sorted us out with parking for the weekend, couldn’t be more helpful with bags and overall couldn’t do more to welcome us both. These gentlemen deserve so much recognition. Complimentary glasses of Prosecco on arrival and looking forward to happy hour beginning shortly. Room 505 is amazing and love all the personal touches! Can’t wait to continue our stay here tomorrow!