Gaige House

We’re Lifetime Platinum Elite / Titanium Elite with Marriott properties, and my husband travels extensively for work in the entertainment industry. We were in the area for my birthday (New Year’s Eve) and our honeymoon weekend. We could have stayed elsewhere on points, but we chose Gaige House because the property looked special — and it truly is. The grounds are beautiful, our creekside room was lovely, and the tub was a highlight. Our arrival and stay were great. However, the checkout experience unfortunately changed our entire impression. At midnight on New Year’s Eve, a nearby firehouse sounded air-raid/siren-style alarms. We were asleep and woke up panicked, unsure whether there was an emergency or evacuation, especially given the fast-flowing creek outside our room and a week of heavy rain. We searched online and couldn’t find any info, so we eventually assumed it must be a New Year’s tradition. At checkout, when asked how things were, I shared positive feedback and then mentioned the sirens only as a friendly heads-up so the hotel could consider warning guests in advance next year. The staff member became unexpectedly defensive, demanded to know where we live (Santa Cruz - We know flash floods and fires!), and repeatedly emphasized it wasn’t the hotel’s fault, which I never suggested. I was trying to be helpful. That single interaction completely overshadowed what was otherwise a wonderful stay. A simple heads-up at check-in (or a note in the room) about the New Year’s sirens — and a warmer, less defensive response at checkout — would prevent this from happening again. I was genuinely trying to be helpful, but the staff member’s reaction was surprisingly rude and dismissive, especially for a property at this price point. I had been telling everyone from the moment we checked in how magical Gaige House was, but based on that checkout experience, I will not return, and I won’t recommend it.

SO GLAD we decided to stay at Gaige House! Staff was fantastic! Breakfast and afternoon cookies were perfect perks, but afternoon cheese/meat board with wine hour was extra special treat each day. Walked minutes down the road to fine dining and casual dining as well. Room has double spa shower heads and gas fireplace which were perfect. Ran into several locals on Staycation, so I knew we chose wisely. You won’t regret staying at Gaige House!

Another lovely stay! Clutch is planning ahead for reservations at Glen Ellen Star and Poppy. Also snacks and lunches from Glen Ellen Market. Hiking at Jack London State Park. Bring a road bike: it's both wine country and "ride country."

Amazing hidden gem! We only stayed for one night, but were so spoiled. All the amenities were lovely, wine tasting with charcuterie, breakfast, pool and hot tub. Perfect couples get away!

From start to finish, highest marks I can give. The staff could not have been more gracious, kind and helpful. The grounds and rooms were beautiful, luxurious and peaceful. The bathroom alone with that big gorgeous tub made me want to stay longer. Don’t miss the pool area! Our stay was filled with nice touches…the wine and cheese evening, the available free beverages (water, tea, sake, port), fresh baked cookies (really good!) and a filling and delicious breakfast complete with mimosas. This place is a lovely escape in every way. We’ll definitely be back!