Gstaad Palace Hotel

I started coming to Gstaad Palace 30 years ago, and have revisited this one-of- a-kind summer and ski resort hotel whenever the opportunity presented itself. It’s definitely one of the top 3 Happy Places for me in the world. Looking out the window from my room - the feeling that resonates is “the hills are alive …” The talented owner Andrea Scherz comes from a lineage of Swiss hoteliers who have safeguarded and improved on their patrimony. He takes great pride and passion in creating unique experiences for all his guests. On this visit, I discovered recent soft refurbishments in the public areas and bedrooms that have enhanced the comfort & warmth, without losing the soul and atmosphere of the place that both hotel guests and local residents so appreciate and enjoy. The innate service philosophy at the Palace prevails after all the years of care and dedication from father to son. The Concierge team is exemplary - special thanks to Julien who looked after us so well. I was very lucky with the fantastic end-of-season weather - blue skies and mid-20C’s the entire week. I would wholeheartedly recommend the Gstaad Palace and the destination with all the nearby villages to explore.

We are very ordinary tourists who decided to ‘drop in’ on the Palace for a coffee on a late summer morning. We had a 9 month old granddaughter and her parents with us. We were greeted by the most genuine, friendly staff (and I’m not a pushover) from the entrance through to the lobby bar, and everywhere we wandered in our curiosity to see the renovations and refurbishments that have been made. We were made to feel as welcome as any celebrity, and I was delighted by the pride taken by the staff concerning all aspects of the hotel. This is in direct contrast to some of the reviews I’ve read. I am not a celebrity, nor can I spend like one. However, I think people are too ready to assume that staff in grand hotels will be snooty and unfriendly. I have never found this to be the case, in hotels as diverse as the Goring in London, or the Imperial in Tokyo. Thank you, Gstaad Palace for a very happy experience.

We loved our stay at your beautiful hotel. Since we had a birthday celebration we could not have found a better place to be. Your team, the rooms and the restaurants were outstanding. In particular we will always remember the friendlliness of Barbara and her colleagues in organizing our special day. The deliciuos sauce of the flambeed filet mignon at The Grill will not be forgotten. Thank you - you are the best.

Beautiful hotel - pool is super fun with kids, they have several heights for diving. Food is great and the view is very special. Highly recommend.

The Palace was one of our best experiences we have had at a hotel. The moment we arrived, we were treated as important guests. Employees bend over backwards to help us feel welcome and brought us what we needed. Cleanliness was superb, with ice and water provided daily in our room. Turn down service nightly with a treat was so appreciated. Spa was relaxing and unlike anything we had ever experienced. Couldn’t imagine a better place to stay. Thank you for treating us so well. The Medina’s