Gstaad Palace Hotel

The stay at the Gstaad Palace was among the best I've ever had. From the pick-up service at the train station, the check-in progress and the overall service during my stay everything went very easy and the staff was always very attentive and helpful. Staying at Gstaad Palace was like being in a fairy tale except that it was real. The views to the mountains from the room or the outside area with the pool are breathtaking. The Spa is on another level and fulfills all your wishes to relax or to work out at the gym. The food was heavenly and we had a special dinner at the Walig Hut that I can highly recommend. I will come back for sure and highly recommend staying at Gstaad Palace. This place really distinguishes itself from others through the incredible building, the service, the food and the nature around with the breathtaking views.

I started coming to Gstaad Palace 30 years ago, and have revisited this one-of- a-kind summer and ski resort hotel whenever the opportunity presented itself. It’s definitely one of the top 3 Happy Places for me in the world. Looking out the window from my room - the feeling that resonates is “the hills are alive …” The talented owner Andrea Scherz comes from a lineage of Swiss hoteliers who have safeguarded and improved on their patrimony. He takes great pride and passion in creating unique experiences for all his guests. On this visit, I discovered recent soft refurbishments in the public areas and bedrooms that have enhanced the comfort & warmth, without losing the soul and atmosphere of the place that both hotel guests and local residents so appreciate and enjoy. The innate service philosophy at the Palace prevails after all the years of care and dedication from father to son. The Concierge team is exemplary - special thanks to Julien who looked after us so well. I was very lucky with the fantastic end-of-season weather - blue skies and mid-20C’s the entire week. I would wholeheartedly recommend the Gstaad Palace and the destination with all the nearby villages to explore.

We are very ordinary tourists who decided to ‘drop in’ on the Palace for a coffee on a late summer morning. We had a 9 month old granddaughter and her parents with us. We were greeted by the most genuine, friendly staff (and I’m not a pushover) from the entrance through to the lobby bar, and everywhere we wandered in our curiosity to see the renovations and refurbishments that have been made. We were made to feel as welcome as any celebrity, and I was delighted by the pride taken by the staff concerning all aspects of the hotel. This is in direct contrast to some of the reviews I’ve read. I am not a celebrity, nor can I spend like one. However, I think people are too ready to assume that staff in grand hotels will be snooty and unfriendly. I have never found this to be the case, in hotels as diverse as the Goring in London, or the Imperial in Tokyo. Thank you, Gstaad Palace for a very happy experience.

We loved our stay at your beautiful hotel. Since we had a birthday celebration we could not have found a better place to be. Your team, the rooms and the restaurants were outstanding. In particular we will always remember the friendlliness of Barbara and her colleagues in organizing our special day. The deliciuos sauce of the flambeed filet mignon at The Grill will not be forgotten. Thank you - you are the best.

Beautiful hotel - pool is super fun with kids, they have several heights for diving. Food is great and the view is very special. Highly recommend.