Gstaad Palace Hotel

This is the classic hotel of the town. Located up on a hill, a short easy walk into the town if you feel like it if not the hotel has many mini vans that will take you down and pick you up. You do not feel a grand arrival. It feels old and classic. There are old and new rooms. I guess it depends on the price point but I have heard they are all going to refreshed this winter. The hotel was clean. Housekeeping very fast. A little spotty at times like leaving a trash can on the bath tub. A little noise from the disco. Service was great. Especially the concierge. You give in your room key like an old fashioned movie. The Concierge really helped my first visit to town, especially Julien . Excellent! The yoga class was great. The spa team lovely. The gym had a nice large window and light and the pools are large. Breakfast was fresh and lovely and the tea lounge a classic goi too!

Hospitality and exceptional service

My Husband and I stayed at Gstaad Palace for 3 nights to celebrate my 40th Birthday earlier this Month. I am still overwhelmed at how truly special this Hotel is and the Exeptional service we received from the second we booked to the second we left. We were upgraded on arrival to a Mountain Veiw Cosy room and i was actually in tears at how Stunning the room and Veiw was , and what a lovely suprise to have a bottle of Champagne on ice in the room for us! The cleanliness of the hotel os 10/10 The staff are so welcoming, polite and helfpul, always with a smile on their face . The food is 5* annd i especially enjoyed the breakfast in Le Grand every morning, with stunning veiws of the snowy Mountains! The Spa is the most luxurious i have ever been to, an experience like no other. I have fallen in love with Gstaad Palace , and want to thank all the staff for such an unforgettable experience.

I rarely write reviews, but Gstaad Palace truly deserves one. From arrival to departure, everything feels effortlessly first-class: discreet, warm, and impeccably managed. The staff are the real signature of the Palace — not “polite service,” but genuine hospitality with intelligence and heart. Every interaction was thoughtful, attentive without hovering, and consistently professional. The food and drink were outstanding: beautifully executed, perfectly paced, and delivered with calm confidence. Breakfast was exceptional, and every dining moment felt both refined and relaxed. The rooms are elegant, silent, and deeply comfortable, with immaculate housekeeping and details that make you sleep better and feel instantly at ease. Facilities are equally impressive — spa, wellness, and public spaces are spotless, serene, and run with real precision. What makes the Palace special is the atmosphere: a living classic with soul — grand, but never stiff; luxurious, but never cold. It’s the kind of hotel that makes you leave with genuine gratitude. 5 stars, without hesitation.

Authentic and warm place, with an incredible service. Everything was very smooth, the lobby bar atmosphere is a little gem and dinner at Le Grand was delicious. We will definitely come back!