Quinta Real Guadalajara

Very disappointing stay at Quinta Real Guadalajara. Several pieces of our clothing were damaged/ripped during our stay. The clothes had been ironed and were in perfect condition before we left our room, and the damage was discovered after returning. This was extremely upsetting. The room itself had multiple issues. The AC rarely worked and the room constantly felt damp and humid. The sheets looked wrinkled and did not appear freshly changed upon arrival. Parts of the ceiling looked like they were caving in, and the shower head was heavily calcified, resulting in a poor water stream. At one point, there was even a leak from the AC unit in the room that had to be addressed. Room service was also inconsistent every time we ordered, something was forgotten. To make matters worse, we noticed that the daily room charges varied without explanation. Overall, this stay fell far below expectations for a hotel that presents itself as upscale. We expected much better in terms of cleanliness, maintenance, and service.

Quiet, free parking, great service, if you like walking you can visit the "party" area in about 30 min. Very friendly and official service. Didn't try breakfast or dinner in the hotel. Very small pool area. Take / request a garden room, it does make a difference wrt noise and view.

Everything at this gorgeous hotel is 5-stars! Anything you could desire will be taken seriously, and everyone who works here is very friendly and professional. Gracias!

We loved our stay at the Quinta Real in Guadalajara. Our room was large and very comfortable, and the staff was both professional and welcoming.

Amazing stay! We had a last-minute cancellation for New Year’s Eve that left us with nowhere to go, but Jaime and David went above and beyond to accommodate our party of seven. Although they weren’t able to secure restaurant reservations, they found a local taco place willing to deliver—and the tacos were fabulous! After dinner, we were invited to join the New Year’s festivities, which made the evening even more special. David also helped us arrange transportation for the following day. I’m extremely pleased with my stay and truly grateful for David’s outstanding assistance.