Waldorf Astoria Costa Rica Punta Cacique

Excellent experience with Issys Tours Costa Rica! From the very beginning, their communication was fast, professional, and very friendly. The transportation was punctual, comfortable, and safe, and the tours were perfectly organized. Esteban and his team went above and beyond to make sure everything went smoothly and that we enjoyed our vacation stress-free. Their customer service was outstanding, and they were always available to answer questions and help with anything we needed. If you are visiting Costa Rica and need reliable transportation or amazing tours, I highly recommend Issys Tours Costa Rica. Definitely a 5-star experience!

Beautiful property, absolutely stunning Top notch service, from arrival to check out anyone and everyone was so happy to help! I couldn’t have asked for a greater team to care for us during our stay. We were checked in by Alessandro who was able to accommodate my group and even secured us an upgrade which had us overjoyed! Yandra, our concierge was so kind and would always stop by to check in on us throughout the resort which was nice, even asking about our plans during breakfast and giving suggestions to help us navigate our first time in Costa Rica which was so so helpful as we definitely would have had more trouble figuring things out on our own. And a very special shout out to Allen! Allen gave us a tour of the property and escorted us to our rooms, after that he was practically part of our friend group, we would be so happy any time we’d cross paths with him and he was always so eager to assist us. He probably drove us around the property 15 times in our 4 nights we were on property, Allen you’re the man!! Thank you to all, this trip and experience has us ready to come back ASAP

Stayed here for 2 nights celebrating my girlfriend's birthday utilizing points. The welcome to the hotel was amazing. Great welcoming to greet us. Appreciate the balloons and birthday cake. Room was spectacular and had a lovely view. The site is huge and will need buggy to get everywhere. Peacock alley was amazing with innovative drinks. Great relaxation on the pool. One area of opportunity is breakfast offering. It is very limited. Wished that could have more offerings. Also, heard from other travelers that housekeeping could provide free WA beer or water during turndown but was never given. Would stay here again on points. Not sure I would pay it was cash only.

Waldorf was the highlight of our trip. Freddy called us to check in a week before and see if we needed any arrangements. Room was top notch and we had plenty of room to roam anywhere we wanted freely. Pools terrace down to a calm beach and we snorkels multiple times a day. Service was not invasive but ready when we needed anything. Thank you Freddy and team for making it a special end to our trip for my wife’s birthday :-)

It was an amazing place to go to