Waldorf Astoria Costa Rica Punta Cacique

My wife and I spent our 35th wedding anniversary here. As for the room and cleanliness was ok. Anniversary night we ate at the signature restaurant fico which afterwards my wife became ill and could not eat for 2 days afterwards. Overall the food was bad as we have stayed at many Waldorfs and Hilton hotels and it was by far the worst. Once you get past the food you have many pools onsite, they do not designate any pools to kids so you have kids running wild all over the area jumping splashing kicking while trying to relax is impossible. The service was the next bad item at the hotel while having to search for waiters as they are walking around And finally as we couldn’t wait to leave they double charged us for a fishing trip over 1k on our bill as well as over charging for mini bar items that we didn’t use and refused to refund My wife and I travel a lot Both Hilton diamond reserve members and this was the worst experience we have ever had That being said I would never recommend this hotel to anyone

We had a great stay at Waldorf Astoria Costa Rica. The hotel is beautiful, the service is excellent, and the overall atmosphere makes it a perfect place to relax and enjoy the area. We chose this hotel based on a recommendation from Chris at NextTrip, and it was definitely the right choice. He also helped us organize our airport transfers and outdoor tours, which made everything very easy and smooth during our stay. We did the rainforest tour,and La Leona Waterfall the hike was incredible, and being surrounded by nature made it a unique experience, and it was a lot of fun. Overall, we highly recommend this resort, and if you’re planning activities, NextTrip is a great option to help you organize your tours.

I had been looking forward to this stay for a long time and our trip to the Waldorf Astoria Costa Rica did not disappoint. The resort is gorgeous with pristine ocean views and plenty of relaxing pools. Moises assisted us with our check in. He was very attentive and professional; doing all possible to make sure we got the best room possible with my Hilton Diamond member upgrade. Esau escorted us to the pool while we waited for our room to be ready. Once our room was ready, Esau had already delivered our bags and picked us up with his golf cart to give us a tour of the room. Alejandro was our concierge, he gave me a direct contact number for him and checked in on us multiple times per day. The breakfast at Tica Tica was excellent everyday. As a Diamond member we received 2 American breakfasts each day which included an entree, fresh fruit and pastries. Danny crafted well balanced cocktails in the Peacock Alley bar. We enjoyed happy hour here and bar snacks on multiple days. This resort was a truly exceptional experience from the amenities, rooms, and most of all the friendliness and helpfulness of all staff members throughout our stay.

We had such a great family stay at Waldorf Astoria Costa Rica. The property is beautiful, but the staff really made the experience special. Everyone was so friendly, warm and attentive, and they genuinely made us feel welcome throughout our stay. We loved having so many pools to choose from, especially with the family. There was always somewhere to relax or spend time together. The food was another highlight. Everything we tried was fresh, creative and really delicious. The spa and wellness area was also incredible and definitely worth experiencing. Overall, a fantastic family getaway. Beautiful setting, amazing staff and plenty of great food and experiences. We would definitely come back.

We came to Waldorf Astoria Costa Rica for a couple's getaway and had such a great time. The staff were probably the highlight for us, everyone was so friendly, attentive, and genuinely seemed happy to be there. You really feel taken care of without it ever feeling forced. There are so many pools to choose from, which was great depending on whether we wanted to relax, have a drink, or just enjoy the views. The food was also a big surprise in a really good way. Everything we tried felt fresh, creative, and really well done. And the spa… absolutely incredible. The wellness facilities and treatments were honestly out of this world. I truly didn't want to leave. Definitely a place we’d come back to, especially for a relaxing couples trip.