Waldorf Astoria Costa Rica Punta Cacique

Although I was at this resort for business meetings in the area, and did carve out time to visit the pool and swim in the crystal clear waters of the inlet, it made me wish I was there longer to enjoy a vacation! EVERYONE at the hotel was just amazing, including the waitstaff, but I was especially impressed with the reception team and the guest services (drivers/luggage help). I travel to at least 50 hotels each year and this is one I will never forget.

The Waldorf is an exceptional resort—beautiful, with stunning views, but it’s the warmth and attentiveness of the entire team that truly make it special. Our personal concierges, Joseph and Tirsa, were wonderful. They arranged car services to and from the airport, booked activities and reservations, and even surprised my children with a thoughtful gift. The entire team at Tico Tica was terrific. As Diamond members, we enjoyed a complimentary continental breakfast for two adults, which included eggs made to order and was fantastic. Special thanks to the lovely hosts—Pamela, Sofia, and Mariam—and to the gracious servers David, Louis, Joseph, and Samantha. Manager Eric went above and beyond, even arranging a dinosaur balloon for my kids on our final evening. Golf carts are always available to take you around the expansive resort, and the drivers are excellent. We loved the beautiful pools, well-equipped gym, and beach activities like snorkeling and kayaking. My kids especially enjoyed the teen club. Special thanks as well to Brooke and Angus for an amazing surf lesson—definitely ask about their family special. Off the resort, No Limit Adventures offers great excursions, including horseback riding, zip lining, and a hike to the gorgeous Rio Celeste waterfall. I highly recommend a visit to this resort. Just be sure to pack plenty of sunscreen, bug spray, and sunglasses. It was a wonderful experience!

Outstanding property and staff. From the moment we checked in, Ricardo provided over the top service. While discussing the frequency of whale sightings while overlooking the property, we jokingly credited Ricardo with summoning one that surfaced within a couple hundred feet of the beach. Will definitely continue to alternate between this property and the Waldorf Astoria’s Pedregal property as they both provide amazing service and each have their own unique characteristics.

My experience at the Waldorf has been exceptional! We highly recommend visiting. The staff and views are 10/10! I recommend a trip to the spa: Charlotte was the best and curated my experience exactly to my liking!

Amazing experience. Staff is super friendly. Food is great, however there are some dishes that can be better. Would come back for sure.