The Ritz-Carlton, Guangzhou

This is a wonderful hotel with a very friendly Staff and great service. I would like to mention Niiki (front desk ) and duty manager SAM. We is really a gem and Ritz is lucky to have him as a staff member. We checked in late evening and in the morning at 6 am I noticed that the shower was not working. I called duty manager Sam and he immediately rushed with his staff. As soon as it was known that it could not be fixed, we helped changed the room on the same floor within minutes. Later he called.me and offers to upgrade to a suite which was really wonderful. For our other request, he had only one answer "Yes sir". During the breakfast we ordered coffee and the next day the lady manager got the.coffee of our choice served without even our asking. Indian chef who was in evening duty was there to get some indian food for us. Really a wonderful experience.

I would like to express my sincere gratitude for the exceptional experience I had during my recent stay at this hotel. The staff were incredibly friendly and attentive, making us feel welcome from the moment I arrived. Particularly, Samuel Liu, manager on duty, was very attentive, thoughtful, and made sure that my stay could be as comfortable and relaxing as possible.

The hotel boasts 142 rooms and suites, each adorned with classic French decor, including Louis XV furnishings, chandeliers, and marble fireplaces. Modern amenities are seamlessly integrated, such as touchscreen controls and flat-screen TVs concealed within mirrors. Bathrooms feature iconic gold swan taps and plush peach-colored towels, a signature of the Ritz.

The Ritz-Carlton is synonymous with luxury and impeccable service, offering an experience that consistently exceeds expectations. Guests often rave about the elegantly appointed rooms, featuring plush bedding, sophisticated decor, and high-end amenities that ensure ultimate comfort. The bathrooms are a standout, with marble finishes, deep soaking tubs, and premium toiletries from brands like Asprey or Diptyque. Service is exceptional, with staff paying close attention to details—whether it’s a personalized welcome note, nightly turndown service, or prompt responses to requests. Many locations also boast breathtaking views, from glittering city skylines to serene ocean vistas. That said, the luxury comes at a premium, with room rates, dining, and additional fees adding up quickly. While most properties maintain a high standard, some older locations may feel slightly dated compared to newer, more modern Ritz-Carlton hotels. Overall, it’s an ideal choice for travelers seeking indulgence, whether for a romantic getaway, a business trip, or a special celebration.

Good stay! Staff are attentive to my needs during my stay. Proactively asked if any extended check out required which is key to travelers. After a full week of traveling checking in/ out in 4 different cities, Ritz Carlton Guangzhou breakfast is one of the good one which serve freshly cooked hot porridge/ Cantonese Dim Sum in front of me to warm my asian stomach before I hit off the road again. Thank you