Red Level at Gran Meliá Palacio de Isora
Guia de Isora, Spain
Jump to: Room choices | Hotel description | Map | Amenities | Reviews
About the Hotel
Sol Meliá, the leading name in Spanish hospitality for more than a half century, lures travelers to its newest resort, Red Level at Gran Melia Palacio de Isora in tantalizing Tenerife. Grandeur prevails at this Canary Islands fortress, punctuated with a fleet of pavilions, colonnades, towers and gardens that overlook the stunning shoreline. The collection of suites are subtly sexy with varying appointments, such as emerald and chocolate-colored accents, private terraces framing breathtaking views, separate living rooms and in-suite whirlpools. Red Level accommodations offer the optimum in luxury, including a staff of personal butlers, a private pool, and in-room aromatherapy.
Location
Red Level at Gran Meliá Palacio de Isora
Urbanización La Jaquita S/N
Guia de Isora, Spain
38686
Nearest Airport: TFS
Features and Amenities
- Dining
- Pool Bar
- 24-Hour Room Service
- 6 Bars
- Wine Bar
- On-Site Amenities
- Spa on Property
- Laundry Service
- Library
- Fitness Center
- WiFi
- Game Room
- Boutiques
- High-Speed Internet Access
- Nightclub
- Butler Service
- Indoor Pool
- Gardens
- Cigar Lounge
- Car Rental
- Private Whirlpools
- 7 Pools
- Outdoor Spa Treatments
- In-Room Amenities
- Air Conditioning
- Direct Dial Telephones
- Hair Dryers
- In-Room Safes
- Mini Bar
- Flat-Screen Televisions
- Coffee & Tea Facilities
- Private Gardens
- Activities
- Cooking Classes
- Cultural Classes
- Fishing
- Sailing
- Scuba Diving
- Tai Chi
- Yoga
- Billiards
- Fitness Classes
- Table Tennis
- Meditation
- Business
- Business Center/Services
- Meeting Rooms
- Family
- Children's Programs
- Kids Pool
- Nearby
- Golf
- National Park
- Interests
- Beach
Reviews for Red Level at Gran Meliá Palacio de Isora
A good break
We have been using Red Level as our go to hotel in Tenerife for a decade. It is true that many of the original benefits have been phased out, and the rooms are in need of an update. The customer service and food offering are still good, and value for money. We have Platinum Melia membership which still gives a 20% discount on bookings, but we were not offered a superior room upgrade again which was disappointing. The hotel is pushing Circle membership, which creates a new level above Platinum - having read the reviews on Google, we decided that it was not for us. Finally, the holiday was spoilt by a combination of noise from a nearby building site and lots of biting flies.
Jon E - Bristol
COMO ES COSTUMBRE: ENCANTADOS
Es nuestra ¿13/14ª? vez en el hotel, sección RED LEVEL. Como siempre: ENCANTADOS. Esta vez fue algo distinto porque nos encontramos la huelga del sector hotelero de Tenerife, pero pese a ello, el personal encantador y lo suplieron con creces. No dudaremos en volver siempre que podamos. Un abrazo a todo el personal del hotel que nos han vuelto a hacer pasar días inolvidables.
ANGEL JOSE V - Calahorra, Spain
Estancia Maravillosa
Hemos estado alojados en la zona Red Level del 1 al 7 de abril y la estancia ha sido maravillosa. La comida exquisita pero sin duda el servicio del personal marca una gran diferencia. En especial queremos destacar la atención de Guacimara (Duo), Franco y Pablo (Piscina), Lucas y Mario (Recepción), Lorenzo (desayunos y Oasis), Mohamed, Javier y Susana (Oasis, Pd, gracias por el barraquito), Luis (Terasse, con cada menú degustación se supera) Rafa y Saray (Desayunos). Saludos a todo el equipo desde Granada.
Dreamer20192979435
Disappointing
Our expectations were high as had previously visited prior to Covid. Sadly the standards have dropped and it no longer feels exclusive or luxurious. Attention to detail has lapsed - it felt like economies are being made. The rooms are tired and the ‘little extras’ minimal. Toiletries were not automatically replaced - we had to ask. Same with water. Evening turn-down service was erratic. Whilst friendly, the staff weren’t ’on it’ and definitely not attentive.
Passport25802124387
Perfect
it was better than i thought, just fantastic. Was worried as don't like loads of people but it was so well set out you never felt crowded. Food was great, Cava free flowing and staff amazing. Went B&B should have done all inclusive as the food was just wonderful so much choice and everyone catered for. Plenty of sun beds. Best hotel stay ever.
Helena B
Read more reviews or write a review
© 2025 TripAdvisor LLC. All rights reserved
