Carlton Ambassador

We are incredibly grateful for the amazing welcome and hospitality! The lovely girl who checked us in was absolutely wonderful! Kind, cheerful, professional, and genuinely attentive. This is without a doubt the best hotel we have ever stayed at. Everything feels warm, cozy, and welcoming, with an extraordinarily pleasant atmosphere. The room was spotlessly clean and equipped with absolutely everything we could possibly need and even more. You can truly feel the love, care, and attention to detail in every aspect. The breakfast was exceptionally delicious! Additionally, any questions or requests are handled effortlessly just by speaking with the team every single staff member is friendly, open-hearted, and always ready to help. A special thank you to the gentleman on the night shift who helped us in the middle of the night when I desperately needed green tea at 4 a.m. :) Thank you for your kindness and for making this the best birthday experience ever! 11/10 rating!

Our stay was wonderful. A good quality room, very plush and comfortable, with large windows that can open (which is rapidly becoming rare, unfortunately). Comfortbal, large bed, no noises from neighbours or the street. Great breakfast and very friendly and attentive staff.

Great location, friendly staff, comfortable rooms,

The hotel is nicely decorated and in a very good location. The staff is ver friendly and professional. The breakfast is good, although too expensive. The room was nicely decorated. The cleanliness could use some improvement. The toilet was dirty and we had to ask them to clean it. Some lights don’t work in the room. The Smart TV only had the option of connecting to android devices. The area was not noisy. All in all, you don’t get your moneys worth. I’ve stayed at hotels in Germany in tourist locations who cost about as much, but with better cleanliness and service.

Great hotel, amazing staff, great food. Highly recommended.