The Ritz-Carlton, Half Moon Bay

Spectacular location. Valet was prompt and very nice. Reception was busy but when checking in Miguel was very gracious and welcoming. Upon hearing it was a special occasion he was kind enough to give us an upgrade. Rooms were beautiful and recommend the ocean view suite with firepit or the ocean view room with ocean front view and balcony. My husband enjoyed the golf, both courses, and I had a wonderful facial in the spa. Really liked the food on the patio with the ocean view. Enjoyed our first night so much we booked another night. of course, as with all travel, there were some hiccups. But guest services was helpful. Very sure we will be back soon.

Simply put not the experience I expected. Poor food quality really dampened our trip. Nothing special drinks not made well.

This is the 4th or 5th time we've stayed at this property. We have been very fortunate to get upgraded several times. This time was no exception with a full ocean view room with a balcony. I used Bonvoy points to book the stay and tried using a nightly upgrade award. One night went through, but the other did not. But upon checkin we were upgrade for both nights. I enhanced the stay by upgrading to club lounge. So far, this is the best club lounge experience we have had. Now, we've only been to 4 Ritz Carlton's, so it's not an exhaustive study, but this one was GREAT! We highly recommend this property and the upgrade to club lounge.

Absolutely stunning and magnificent property. All services excellent. Attentive staff. Rooms, restaurants, walking trails, spa are all first rate. Clearly a 5 star resort. Yes, however, whoops on the pricing. Now don't get me wrong, I'm a CEO with an American Express Black card, so I understand business much better than the average bear 🤔There comes a time in the life of any business when prices charged, because they can be, become not just high, but predatory. That is this resort. Prices on everything are astronomical - truly absurd with no rational cost basis at all. I've been in 30 counties in the past 5 years and prices here are above anywhere else in the world. It would appear that being 15 miles from silicon valley and Palo Alto has empowered the resort to charge prices best suited for Great Gatsby billionaires for whom prices are of no concern. Sure keeps the "average" folks out 😂

While the location of the property is beautiful, there really is no reason to stay here unless you plan on golfing. There is nothing to do in the surrounding areas and with only two restaurants on property, with one being a 'tasting menu' arrangement, ther are not enough food options. Staff not up to Ritz standards and check in was a disaster. 4 diamonds might be a stretch AAA. Valet guys were great!