Sir Nikolai Hotel

A unique setup and experience with a lot of personal touch, hospitality and comfort. Friendly welcome and check in. The room was nice with many decorative touches and modern with a good control of light and temperature, the bed was conformable. Centrally located in a quit neighbourhood we enjoyed some good nights. Only minor setback was the disorganised breakfast setup. Tables were not cleared service of the hot selections was offered randomly. The bread selections was subpar for a hotel with this standard

Fantastic room with wonderful view. Service was fab especially the young man on reception who checked us in the 1st day. Highly recommend.

Rooms are ok but it’s odd that the shower doesn’t have a drying area, you literally step out into the main bedroom. Also annoying that the light in the toilet is in a motion sensor and switches off after seconds leaving you in darkness. Biggest annoyance is that the hotel website has a section titled “restaurants”, this section literally says: “The Nikolai Hotel Hamburg offers a wide selection of traditional local antipasti with a modern twist, including vegan and vegetarian options.” There is no restaurant. When I queried this, the guy at reception shrugged his shoulders and said there hasn’t been a restaurant here for 4years. Not good enough, you can’t advertise a restaurant on your website then speak to guests like they’re idiots when they query why there isn’t one. I asked to speak to the manager to complain, was told he should be here “about 10 tomorrow”, by which time I will have left. Thankfully. Summary: - no restaurant despite the website advertising one - staff unhelpful and dismissive, bordering on rude - rooms ok but some odd quirks.

The Nikolai Hotel is close to the Speicherstadt, Hafen city and the Elbe Philharmonie. Great location. It is in a quiet neighborhood with a view of one of the many canals, with high and low tide. Several restaurants nearby, and a visit of the Katharina Kirche is also recommended (great organ concerts!). Possible to walk to most of the other central spots like Jungfernstieg, Europa Passage and Landungs brücken. The hotel has a great atmosphere. Classical yet modern elegance. The room was lovely, comfortable bed bed, Occitane toiletries, welcome Sekt with fruit and macarons. Breakfast was just excellent. Best granola I’ve ever tasted. Personnel professional and friendly but a slightly more personal approach in the breakfast room would be appreciated after a few days. Hope to be back!

Great hotel, central location. Fantastic rooms, got everything you need including Iron and board. But the best bit was the lights and aircon. All on one super simple panel. How much time do you normally spend scrambling around with multiple light switches, air con etc. They’ve got it sorted, every hotel should get this system. Great bar, open till Midnight and a very very good breakfast. This will be my Hamburg hotel going forward