Chewton Glen Hotel & Spa

From arrival to departure our 2 night stay was wonderful. The 2 rooms allocated to our party suited our different needs perfectly. We wanted mum to feel spoiled and I think she did. We had more family join us for Sunday lunch and the 3 people who had the roast beef said it was the best they had ever had! All meals were presented beautifully with good gluten free choice. We didn’t leave the grounds for the whole weekend as there was plenty to do. We all loved playing croquet after lunch and the outdoor pool was lovely with shade and drinks service available.

Wow… what service!! My husband & I started here recently for our anniversary to get away from our home which is being renovated. The staff here are literally chomping at the bit to do their best for you, every single one of them made us feel like we were special and that they had no other customers, even though they were pretty full! The outdoor pool is lovely and clearly been renovated recently, the pool boy was so attentive and ran around after us making sure we had everything we needed. The only downside was that they didn’t have a great selection if wines on the menu or champagnes… No Bolny / no ridgeview/ no veuve cliquot/ no whispering angel…? (Just bog standard LP & other wines we tried …I even tried making the Sauvignon blanc they did have on the menu drinkable by adding sprite… but still didn’t work). The cab sav in the kitchen restaurant - James Martin’s restaurant was drinkable, but the food not seasoned & tasteless!! Rib eye was more like the size of a minute steak and had to be sent back as they couldn’t get it rare (probably because it was too thin). I tried the lamb from the specials board and even that was tasteless (and to give them some credit is hard to do with lamb). On a more positive note… the hotel was flawless from the second you arrived & walked up to the entrance where the porter greeted us and helped with our bags, they showed us to our room and would not take a tip! We’d just come straight from the spa and my husband & I had some of the best massages we’ve ever had anywhere around the world! (we have them regularly) my masseuse went the extra mile in everything from leaving peppermint oil on the towel so I felt refreshed to even sitting me up in the bed electronically and giving me my water. (I’m glad they added service charge for this as the girls deserved a tip!) The breakfast at the hotel was also really nice & they even got my coffee right (which has taken my husband 16 years to still get wrong!) lol. We will definitely go back & stay at this hotel again (especially as we now know they are dog friendly) and this place has taken over from our old favourite (Pennyhill Park - which now has staff that ignore you & ‘over gelatined’ food in the Michelin starred restaurant) Think we will stick to the hotel for food next time though as it was so nice!! Looking forward to seeing the staff again soon & relaxing in the spa.

The chewton glen is located in the picturesque new forest and easy to find. We were warmly welcomed for afternoon tea and served fresh and creative cakes, sandwiches and scones which were delicious and plentiful. The staff are fantastic and we felt very welcome. Very special place.

Staying just one night in one of the lovely Croquet lawn rooms gave us 2 full days at the CG and we made full use of it. Coffee outside followed by 9 hole golf in the morning, spa in the afternoon with buffet lunch, tour of the kitchen gardens, champagne on our ground floor terrace and then dinner in the main dining room, and that was just the day we arrived. Huge breakfast the next day followed by putting on the croquet lawn, spa with buffet lunch again and a walk down to the sea. Although obviously the CG is not cheap, I thought that it was very good value as there was so much to do. Although I'm not sure about the changes to the lounges, it still has an overall luxurious feel and all of the staff are very well trained and give excellent and friendly customer service. Charging my EV car for free was also a nice touch as were the water and fudge when we finally checked out and the goodies in the room. We were delighted with our early check-in and late check out and our upgraded room was fantastic. Of course I am sure I could be nitpicking and mention some minor negatives but the overall experience was as good as it gets and we can't wait to go back again a few months. Not sure we would eat in the main dining room next time, perhaps we will try the Kitchen.

Travelled over from Isle of Wight for a very special afternoon tea but once welcomed we were shown into a beaitiful but stiflingly hot seating area which had no air no roof blinds and inefectual roof fans. After a few minutes we asked to move outside under massive sun shades (thanks Rosie) and service began. Honestly it was very slow but very professional and slick. Choices were very standard cakes were a little dry but the scones were excellent. Again Rosie did her very best to look after us. The views were amazing and the grounds stunning £120 for two people excluding drinks but including service charge is a pretty heavy price for the product we bought.