Sofitel Legend Metropole Hanoi

The hotel is stunning a great location and beautifully restored it even includes its own historic bomb shelter. The service and food were excellent

I can’t give enough kudos to the Metropole and its staff. Let’s start with the staff. They are the friendliest and most helpful of any hotel we’ve ever visited. They answered every inquiry and went out of their way to make us feel appreciated. When we couldn’t locate our guide which we had booked from an outside agent, the receptionist dialed the agency and communicated with them to locate our guide. The restaurant staff is equally friendly and helpful. The breakfast buffet is amazing including both regional and local options. The breakfast Pho bar was a real winner. Upon our arrival at 11:00PM after a Long day of travel, we were told we’d been upgraded to a suite! The butler accompanied us to our room and answered all our questions. My wife used the spa for a facial and was very impressed. Staff excellent as well as the facial. The location is excellent with the Hoan Kiem Lake and Old Temple a short walk away. Hotel is incredibly clean and the pool is also wonderfully located in the central courtyard. We took the historical tour of the hotel, including bomb shelter which provides great information on the 125 year history of the hotel. I’d highly recommend the Metropole for your stay in Hanoi.

From start to end of my stay this place had exceptional in service. I booked an OPERA WING, GRAND PREMIUM ROOM WITH CLUB LOUNGE BENEFITS, KING BED. The service level was amazing, from the personal greeting by your Butler to the ability to just message on whatsapp for anything you needed throughout your stay. The ladies in the club lounge were simply wonderful, im sorry i cant remember their names but all of them were exceptionally attentive, they even remembered what i liked to drink and when i returned for my second stay they even remembered me then, they were by far outstanding and i hope they get recognised frequently for this! I would very much recommend this hotel and recommend upgrading for club access. I should also add the pool area and newly renovated pool bar were also wonderful, just a shame i didn't get to enjoy it more as the weather was a little on the rainy side.# I will defo come back to this hotel when i visit Hanoi again.

This historic hotel blends French colonial architecture with modern comfort. The courtyard pool provides a calm escape, and the preserved wartime bunker tour adds an unexpected historical touch.

I enjoyed my stay at the Sofitel Hanoi. Mimi at the front desk was very helpful with check-in and arranging activities. The hotel itself is very nice and offers a really good brunch.