Sofitel Legend Metropole Hanoi

Stayed a few days to celebrate a friends Birthday and before I started a Tour. The food was excellent, the rooms fabulous the people/ staff attentive , polite and generally very good. The Hotel is well located. I will go back as soon as the opportunity arises

One of the best hotels in terms of architecture and decor. Awesome service , room quality and support . They gave me an heritage room and on equity stated that for my booking laundry till 3 clothes are free but anyway charged the same on the bill. They apologized and said will look into the same but yet to get a feedback .

We stayed at a Grand Luxury Room, in end July 2026 and the room exudes a refined sense and blend of colonial heritage and contemporary five‑star comfort, with spacious interiors, elevated service privileges. Sitting in the historic Heritage Wing, the interiors balance French colonial sensibility with Vietnamese touches: dark wood furniture, hardwood floors, neutral tones, and period details such as a teak ceiling fan, lacquer boxes with sweets, and blue‑and‑white porcelain accents. Superb! The Art Deco–style marble bathroom, featuring a walk‑in shower and a modern Japanese washle, together with a pull-out stylized mini-fridge cladded in orange with unique lighting was delightful. The welcome snacks, drinks, small gifts and fruits were interesting as it portrayed the seasons and flavor of the month and a sense of personalized care. Thoughtful along with a great turn down each evening! Our bed was lush, exceptionally comfortable, with a pillow menu available to tailor support and firmness. Soundproofing is strong, contributing to a quiet, restful atmosphere even in a central location in Hoan Kiem area. So over 2 mornings, we got a genuinely bicultural breakfast rather than a generic international buffet: French/European side: viennoiserie (croissants, pain au chocolat), artisan breads, smoked salmon, charcuterie, cheeses, eggs Benedict variants, ricotta pancakes, French toast. Nice! Vietnamese side: pho (beef, chicken, vegetarian), rice porridge, banh cuon, banh mi, fresh spring rolls, green papaya salad, grilled fish, fried rice, noodle soups, and even egg coffee and I tasted the Ban Be Be, a Halong bay delight with mantis shrimp. Love it! We started the day with a light, European-style pastry-and-coffee ritual and also a hearty, local bowl of pho and herbs—both executed at a high level. We enjoyed the flavorful smoked salmon and cheeses, along with a well-made eggs Benedict, pancakes, and French toast, fresh juices, smoothies, and a good coffee program which we especially like which is the Vietnamese coffee (black or with condensed milk), and a range of teas; i had earl grey of course!

We enjoyed our 5-night stay at Sofitel Legend Metropole Hanoi. We had previously celebrated New Year's Eve here about 8 years ago for dinner, and although we had never stayed as hotel guests, we loved the service and ambiance enough that we knew we wanted to stay here on our return to Hanoi. We originally booked a Premium Room in the Opera Wing through AMEX Travel, which included an upgrade at check-in if available. We were told upon arrival that we had been upgraded to a slightly larger room in the Historical Wing. While the room was certainly reflective of the hotel's historic character and beautiful interior design, in hindsight, I think I would have preferred to remain in the room type we originally booked. The Opera Wing room was advertised as bright with natural light, whereas our Historical Wing room faced inward and was quite dark. The bed was also very old and uneven, to the point that we were essentially sinking into the mattress.  Service throughout our stay was attentive, although we found it to be more professional than warm. Breakfast was good and included with our booking, although we were surprised that at a 5-star luxury property it was buffet-only, without a separate à la carte menu. We did enjoy a room service meal of western food for dinner on our final night, and that too was done very well. One of the highlights of our booking was the very generous welcome amenity, afternoon tea, and happy hour set that were included in our rate. There was so much food, and everything we tried was very good. We could easily have enjoyed these offerings every day, but there was so much delicious Vietnamese food to explore outside the hotel. The pool area was quite busy with a lot of families during our stay, so we ended up skipping a pool day. The hotel's location, however, is excellent and made it incredibly easy to explore Hanoi on foot. The overall atmosphere of the Metropole was exactly what we had hoped for. The historic character of the property is evident throughout, and there is something special about staying at a hotel with such a long history in the heart of Hanoi. Overall, we enjoyed our stay, although the room and bed were not quite what we had expected for a property at this level. I would still recommend the Metropole for its history, atmosphere, location, and generous food and beverage offerings, but on a future visit I would specifically request a room in the Opera Wing if the option of a brighter room is your preference.

I have traveled a great deal and this I one of the nicest hotels I have seen, the staff is both over the top nice, and plentiful, the location is good, the three restaurants great.