IBEROSTAR Parque Central

Good Hotel facilities i.e, the Pool area on the Roof and location but with Staff on 'the make' Pretending Card machines are faulty when you purchase food and beverages, so that they can pocket the Cash. Staff trying to do deals outside of the Hotel Here for 3 nights with no Hot water in the Room(527),all of the duration. Cold showers, annoying. As soon as you step outside of the Hotel ,you will be hassled.Desperate people wanting your Dollars,trying to get, which ever way they can. Food is hit and miss.Mostly miss.Would commend the Breakfast buffet but poor quality food and cooking outside of that.

I have visited this hotel several times but the first time I'm writing a review. The service is consistently good with all the concierges being very, very capable in helping at any time with any questions or concerns that I had. Lazaro stands out, always greeting me with a big smile and extremely helpful and friendly. I thought about this team when I visited a different hotel and although the staff were all very friendly and helpful, it just made me realize more, how much this team here is very polished at what they do. I often forget things when checking out. And most recent visit was no exception.But when I came back and spoke with the chamber lady, she had safely kept my glasses case for me. Ferran at the breakfast buffet always provided a very warm welcome to everyone entering. The buffet itself is vast with lots of options and I enjoyed so much that I never had to eat lunch because breakfast kept me powered and energized through the day.. Ghendry at the pool was also very friendly and welcoming, the rooftop pool is a great place to escape the heat of the city in the afternoons. I would happily stay here again whenever the opportunity arises in the future.

Great location. Rooms and bathrooms were decent. Toilet paper in short supply! Pool and restaurant were just lovely. Great cocktails. Live music all day. Great service. Air conditioned in the right places.

We returned to the Parque Central, our favourite hotel in Havana - the central locations, so easy to walk into the old town, the excellent roof terrace with views over the city, and the superb staff. The hotel has altered little over the past 20 years, and the rooms in the colonial side still have that old world charm, that makes it a firm favourite. All staff in the restaurant offered good service, loved the lady on the egg station, and a special thank out to Antolina in the bar, always arriving at just the right moment to take the drinks or food order, and returning during the evening, discreetly, to ensure we were OK. A real asset, polite and interested in the customer and able to talk about the city and offer pointers for the next day. An excellent hotel, staff, accommodation and all round favourite right in the centre of old Havana

Everything in the hotel was absolutely excellent I would recommend this to everyone world wide with the friendliest staff and I will be returning very soon thankyou so much for such a great holiday