Lodge at Woodloc

This was my third visit to The Lodge at Woodloch. It seems to have changed, and not in a good way. On a positive note, I had a wonderful facial in the spa given by Leslee. On the following day, I had the worst massage of my life. I told the therapist (male) that I did NOT want hard pressure and did NOT want him chasing knots around my back. He did not listen. It was very rough and almost aggressive. Amanda in the spa did apply a credit to my account which was very much appreciated, but I had to cancel my spa appointment for the following day because my back was so painful. One of the spa receptionists seemed bothered whenever you approached the desk. Never a smile on her face. On one of our nights in the restaurant it was so loud we couldn't even have a conversation. There were two large parties of very loud women in the main dining room. They should consider keeping larger parties in the side rooms due to the noise. I completed the evaluation survey they sent me via email expressing all of these items, but have not received a response. So, they are either not reading the surveys, or they just don't care. I am sorry to report that I will not be returning.

This was my second visit and this place is still utter perfection! It's a sanctuary in the truest sense, with a top notch staff, class offerings, activities, facility, grounds, spa and dining. It will take your breath away and you won't want to ever leave!

Best spa we’ve ever been at and the massage was fantastic. very relaxing food was some of the best amenities are amazing.

I just returned from a 3 night get away with a few women friends. I would highly recommend the Lodge at Woodloch to those looking for a serene environment , and to relax. The property is intimate having only 59 sleeping rooms. Services at the spa were wonderful and the cuisine sublime. If seeking a more health oriented facility like Canyon ranch or Miraval, this is not it. The menu is not spa cuisine but superb. The gym is well equipped but the selection of classes is limited. The pool is indoors and very nice but not a lap pool. If one has goals like losing weight, smoking cessation, this is not the right product. Walking the scenic grounds is very relaxing.

I had high expectations based on friends' recommendations and public reviews, but the experience fell short given the high price point. While some staff—like Courtney at the restaurant, Talia the nutritionist, and our dinner server—were excellent, overall service felt inconsistent and, at times, unfriendly. Several staff members seemed disengaged, especially at the spa and during certain activities. The property is charming and my room was beautiful, quiet, and comfortable. The spa was pleasant, though the lack of an outdoor pool and uncomfortable lounge chairs were drawbacks. Meal logistics were frustrating—breakfast ends too early at 9:30am, and having to eat one of our three included meals in a to-go box due to scheduling felt out of place at this price level. In short: lovely setting and a few standout staff, but inconsistent service and logistical issues don’t justify the cost. I'd only consider returning at a significantly lower rate.