Hotel Kamp

I understand that the hotel is undergoing renovation—much needed, I admit. I even understand why this isn’t widely advertised to unsuspecting travelers who book rooms hoping for a premium experience; after all, who would willingly choose to stay on a construction site? What I don’t understand, however, is why there are no discounts or advance information about the rooms and facilities being unavailable or altered due to the renovation. A five-star hotel is not just a place to sleep—if that were all I needed, I could’ve booked an Airbnb. It’s supposed to offer a complete experience, including the pleasure of arriving at and staying in a grand, historic building. None of that remains. The entire hotel is covered in scaffolding. The bar and restaurant are closed. The spa is closed. The gym is unavailable. Breakfast is served in a provisional space. And yet—astonishingly—you’re still charged the full price, as if everything were running as usual. Frankly, I don’t know what’s more outrageous: the lack of transparency or the lack of basic courtesy. As it stands, this hotel does not meet five-star standards. The furnishings are basic - our teenager had to sleep on a lousy fold-out bed, even though the room we booked clearly showed two full-size beds in the picture; the toiletries are minimal (no toothbrushes), and the à la carte breakfast options are limited to fried eggs. I know we’re in Scandinavia, where overt luxury may be frowned upon—but perhaps visit the Grand Hotel in Stockholm to see how it can still be done with grace. But that’s for the future. As of July 2025, my experience at Hotel Kämp was simply awful. I wish I had booked the Clarion—or anything else, really. At least I might have had a view of the city, rather than scaffolding. And perhaps I’d have smelled a room diffuser, not building fumes seeping through the corridors of a hotel still daring to charge luxury prices for a deeply un-luxurious stay.

Great hotel with lots of history, It will be wonderful once the renovations have finished. A little noisy during the week, however, this is to be expected during refurbishments.

Kamp has always been my favorite hotel in Helsinki due to its excellent location, lively bar, fantastic breakfast and delivering an exceptional 5* service. As an Amex Centurion card holder, I appreciate the Fine Hotel benefits and the expectation that any hotel I choose will give me a memorable experience. This one however was memorable how awful it was. Kamp is going through a major renovation. They purchased the building next store and have added rooms. They then closed the rooms portion of the old hotel and are renovating them. All fine and good, except the hotel is a construction zone. The room the put me in (claiming to be e an executive room), was half the size of the normal executive rooms and right in the Main Street. (They also toured the park view which is past the street). Between the street noise and the construction noise, it was impossible to get any rest during the daytime hours. To get to the gym, you have to literally go through a construction site. To get to your room, you have to make either an elevator transfer or walk stairs. The bar was a portion of their pop-up restaurant. No terrace and no people. The breakfast room had literally wall to wall tables. You could hear everyone’s conversations and visa-versa. Hampton Inns give a better breakfast experience. All of this at the normal price! This was not a 5* experience and they should be ashamed promoting it as such. They should have either fully closed the hotel down or let people know, for the next year, “we are not a 5* hotel”. Definitely should not be charging 5* prices. I’ve stayed there over 50 nights in my life and they have now lost my business. There is a new 5* hotel that recently opened in Helsinki and I will be staying there.

Lot of atmosphere and charm - old world feeling including large grandfather like clocks . Helpful reception , good staff all around , very pleasant rooms , good bathrooms, good location . Breakfast was fine. Would have stayed longer , had time permitted . Not cheap though

Pros Pre-stay communication was handled well by the front desk and reservations department, and my early check-in request was honored. Both the arrival and departure experiences were excellent and welcoming. The front desk staff were friendly and even remembered that I had stayed here before. Hotel Kämp has finally switched from small cosmetic bottles to larger, reusable ones, which are both environmentally and user-friendly. Both breakfast and dinner at Notes by Kämp were of high quality, and the service was professional and well-executed. The Japanese-style decor of the restaurant was also much appreciated and added to the overall dining experience. The room was luxurious, and I had a good night’s sleep in the bed. It was also a nice touch to receive a small welcome gift and card—especially thoughtful that the gift was chocolates instead of an alcoholic beverage, as I don’t drink. Cons I didn’t experience any major cons during my stay, and I hope to have the opportunity to return to Hotel Kämp soon!