The Westin Lake Las Vegas Resort & Spa

Our family loves this place during the summer. It’s ways away from the city of Las Vegas Strip & Downtown but the scenery is so perfect. The only reason why I rate this property 4 star is because they took the canoeing & pad core that was very helpful to entertain the kids & adults too. I wish they can bring them back. It helps so much to accommodate the kids to not be so bored with the pool & slide.

Excellent customer service. Amanda was the best. She went beyond to have us enjoy our stay. The room service was fast and efficient. The lake view is fabulous. The valet was extremely efficient. We will stay again some day. Thanks Amanda. Mark and Marla deran.

We stayed in on of the suites, it was one bedroom and one living room area. Fabulous views of lake and golf course. It felt like we were in one of the resorts in Mexico

The rooms are in a bad shape. AC’s trickling water all night like an open water tap in your room all night. The bed was miserable with springs poking at some places. Shower door seals leaked water into the room all the way down to the dresser. This was my second stay in two months at the same property and had no option since attending a 3 day event. Room service not done on one day at all, another day was partially done. Reached out to the front desk and they asked me to come back down so they could give me another room. Met the property manager at the reception who was adamant to disregard what the other person had said and told me to go back as he could not accommodate me into another room category! The categories- lake view and pool view (which was mine). Coffee maker had two coffee pouces of coffee, everything else was requested to be sent up. No tea, creamers. Sugar etc from both my stays so I assumed they do not keep that and it is purely something one has to request which the reception stated otherwise. Look for other places when around this area. This hotel absolutely not!

This was a beautiful resort with such amazing potential. From the website, we felt it would be a wonderful place for a couple days to lounge by the pool, have lunch outdoors overlooking the lake, and booking a spa appointment. The grounds were stunning. But after we checked in and started exploring the resort, we were shocked to find that it was basically a ghost town with nearly everything closed. We returned to the desk to ask why and were told that it was off season. It was 90 degrees out, but off season?! So we went over to the Hilton nearby to see if it was any different there and they said the same thing - it was just a really quiet time of year for them. I did get the explanation that they tend to only be busy if the strip is so busy that people have to stay further outside the city. It seemed like a long drive back to other restaurants besides ones by the Hilton. One entire pool level was closed for the season, and the other was only open until 5 p.m. the day we arrived (and locked before 4 p.m. the next day). The hot tub and waterslide were both completely closed. In the afternoon, the only place to get a snack was the lobby bar. The coffee shop was open only until 1 p.m. but it was a good Starbucks when it was open. The room was fine and had a nice little kitchennette area. The shower could use major maintenance but it worked. We were comfortable there, but it was a far cry from being a full-service resort with so much closed. If you are going for a quiet place to sit overlooking the water with the relaxing sound of waterfall fountains, it's ideal for that and something I really enjoyed.