One&Only Portonovi

This is undoubtably a beautiful hotel. Rooms are superb with lovely views. Fantastic service and facilities and the spa is out of this world. Check in could be improved - after a long day of travelling it feels very impersonal compared to other high end hotels. They just want your credit card. No welcome drink or hotel orientation. Very underwhelming. The rooms near the Tapasake pool and restaurant are exceptionally noisy at the weekend, with a live DJ in the afternoon and evening. Ask to avoid this tower if you value peace and quiet, and would like to make use of your balcony.

Having stayed at several One&Only resorts, we’ve come to somewhat expect exceptional service but Portonovi still managed to surprise us. It was a genuinely personalized experience from start to finish. Our personal concierge team made everything feel effortless. Elena, Petar, and Uros were on top of every detail from programming our daily activities to handling reservations and anticipating what we’d love before we even had to ask. Their attentiveness turned what could have been a logistical juggling act into one of the easiest, most enjoyable parts of our trip. Our days were packed with incredible experiences, both on and off the property, and the hotel itself is simply stunning, every detail thoughtfully designed. We left Portonovi already looking forward to our next visit. A huge thank you to the entire team, especially Andreas the GM, Elena, Petar, and Uros, for making our stay so memorable.

We had the most magical week! The staff and the service were unbelievable! Accommodations and food were also exceptional. But Service worked so hard to arrange all of our request! Our children learn to learn sushi, and private Swim Lessons and a beautiful boat day. Mohamed molda was a huge stand out! His friendly and attentive manner as well as his intuitive intellect was top notch. He is awesome and the reason we will be back! 10 out 10 highly recommend!

After our spring holiday, we decided to head to Montenegro. The only hotel we seriously considered was the One&Only Portonovi, especially since Aman properties don’t always come across as child-friendly. The big questions for a luxury trip like this are always: is it worth the money, is it a proper five-star experience, and how does it stack up against other One&Only resorts? The answer to the first two questions is a resounding yes. However, a quick tip: make sure to book a ground-floor Bayview Room. These rooms give you direct access to the pools, which beautifully extends your beach days. We actually started in a second-floor Garden Room but found it too noisy due to its proximity to the music from Tapasake, the property’s Asian restaurant and day club. Having stayed at four One&Only properties now, I’d rate this one as their second-best worldwide—just behind their phenomenal Mauritius resort. What we loved: * The Service & Dietary Care: The attentiveness to our dietary restrictions was amazing right from the start. Our host took note of everything the second we walked in. * La Veranda: The hotel features four restaurants, and while all are good, La Veranda was our favorite. The Montenegrin cuisine, local meat dishes, and overall variety were excellent. My advice is to skip the standard dishes you can get at home and try the local meats. * The Bayview Room: It offered great views and worked out perfectly for our family. * The Spa: It felt absolutely massive. I can't remember the last time I saw an indoor pool this big. * The Local Staff:** The staff from Montenegro were truly wonderful, offering a highly sophisticated level of service throughout our stay. I am not going to complain about the people from other parts of the world, but I think they did an exceptional impression in their work where service and hospitality came to them with ease. * Tansfers & Excursions: Everything was clearly laid out and well-guided. We booked transfers to and from Dubrovnik, which went smoothly. My only minor critique is that I expected the Dubrovnik transfer to feel a bit more "One&Only"—while our driver in the Mercedes V-Class was great, it lacked those extra touches of luxury and attention to detail. * Kids Club: Friendly and good, though not quite on the level of Hotel du Couvent in Nice, which remains our benchmark for amazing kids' clubs. What could be improved: * Excursion Booking & Safety: Booking our boat trip felt a bit disorganized, as different staff members showed us different boats. More importantly, One&Only should ensure all partner boats carry life vests for every passenger, including children. When we asked about this, the boat crew just told us, "Don't worry, it's a new boat." I doubt our travel insurance company back home would find that reassuring! * Beach Cleanliness: On our last day, a lot of plastic and waste washed up on the beach and in the water. Guests shouldn't have to point this out for it to be cleared; the hotel should be proactive about keeping the beach pristine. Overall, I highly recommend both Montenegro and this hotel. The service was fantastic. It easily takes the number two spot on my personal One&Only leaderboard—right behind Le Saint Géran, but ahead of Cape Town and Dubai.

Incredible super good service 💯