Sopwell House

I have now visited Sopwell House several times for business breakfast or lunch or coffee meetings over recent months and I have gone away very satisfied with the experience. The hotel has always been clean and tidy and the staff have been friendly and welcoming. The food and beverage and service have been as you would expect from a quality hotel and there is plenty of parking.

A brilliant first visit to Omboo. The food was exceptional and the team handled our food allergies with real care, meaning we could relax and enjoy the whole experience. A special mention for Vincent, whose warm and attentive service made the evening… he even gave me a chopstick lesson. We’ll absolutely be back.

Wow, what an amazing hotel! My wife and I have been to many hotels and this is definitely the best one we have been too, it really should be 5 stars! We went for our 10 year anniversary and stayed in the mews suite which was amazing! The spa was unreal, dinner tasted so good and the staff were really friendly! Definitely will be coming back and recommending this place!

Lovely spa area. Beautifully manicured gardens. Received a relaxing massage (which made me fall asleep). Top customer service in the restaurant Omboo from our host Vincent. He went out of his way to explain everything on the menu and made some great suggestions. We especially enjoyed the experience of Omboo - the food was amazing. At breakfast, if you could think of anything you could want at breakfast, they had it. Everything cooked spot on.

So many heartfelt, beautiful memories in this place. Sopwell is where me and my wife have spent a lot of time together. However, don't expect any warm welcomes back or any effort for accomodation from Nicole, or any of the managers. We've decided to return and schedule our 1st anniversary at Sopwell. As a professional, I respect the fact that our availability needed some honest effort to meet, but comments such as "if you don't book, there are plenty of returning members that come back to us anyway" are not welcome. Not a single crap was given by Nicole to even say a basic comment such as "happy anniversary", "happy to see you guys back again", "thank you for choosing us and staying so many times, let me see what I CAN do for you" instead of the 101 answers she threw back, on how she CAN'T accomodate anything, nowhere, at all. Whether you've spent a few quid on a massage or spent over 20 grand with the establishment like I have - expect your family to be treated as another number in their booking software - never like an old valued customer. We'll be taking our business to places who value customers and people first. Clearly, that value is dying with this establishment. 2 stars for the memories. 1 star for the effort.