The Ritz-Carlton Herzliya

We are staying with our family at the Ritz Carlton Herzliya in two beautiful rooms facing the marina. I had to write this review though for some amazing staff members who absolutely made our stay exceptional. The whole staff have been wonderful so far, but special mention goes out to Yoni from the lobby bar and Zack from management. These gentlemen have shown us the epitome of genuine customer service and kindness from the heart. Bear in mind my husband is not an easy customer. He has special needs due to his health and is short on patience by nature. Yoni and Zack with their pleasant personalities and sincere kindness put my husband at ease by listening to his requests and anticipating all of our needs in advance. This is true five star service that you don't find in many places anymore. Thanks guys for exceeding our expectations and making our stay a spectacular experience!

I just finished another long stay at the Ritz-Carlton Herzliya and wanted to share my experience. I’ve stayed here many times now and it always feels good coming back. The front desk and guest relations team were really warm and welcoming, and I saw Zack, Niv, Ori and David almost every day. They’re genuinely nice people and really made a difference during my stay. Henry at the bell stand is always great too. My room faced the marina and the sunsets from the balcony were amazing. Housekeeping kept the room clean and orderly and I really appreciated the extra attention from both Andreii and Jenny. Room service from Rafael’s team was consistently good. Breakfast was something I enjoyed every morning. Olga’s team (Vlodya and Nadine) remembered what I liked, which was nice, and dinner at Herbert Samuel was always enjoyable. Denis and the team always made great recommendations. I spent time at the pool too, and Michelle was always kind and checking in. The spa staff (Maggie, Victoria, Dean) were all helpful and made things comfortable. The trainers at the gym, Ori and Tzvika, were awesome! I also saw Maria around the hotel often. She always seems involved and paying attention, which I think makes a difference. What I like most about this hotel is how personal it feels. They remember returning guests and make things easy and comfortable. It’s become my usual place to stay when I’m in Herzliya and I’m already looking forward to coming back again. If more than five stars were possible, I’d give it.

Wonderful property and great location very close to the sea [walking distance]. You get everything you expect from Ritz - luxury, service, comfort. The only reason I did to give a 5 is that the fitness center is small and crowded. If that does not matter to you, then this is the perfect place to stay especially if you want to avoid the hustle and bustle of Tel Aviv.

Just returned from a weekend at the Ritz and had the most wonderful experience. Every single person we encountered was so helpful and friendly. We were celebrating a milestone anniversary and the hotel staff went out of their way to give us an incredible experience. The food was phenomenal, the room was clean and spacious with a view of the water, the pool and spa were clean and relaxing. Michelle took such amazing care of us and made us feel like we were royalty for the weekend. I have never felt so relaxed and pampered- I didn't even want to leave the hotel to explore!

One of the best spa experiences ever! The first time I visited the Spa at the Ritz-Carlton Herzliya was for a work retreat, and from the very first moment, Victoria made it exceptional. She personally took care of our booking, gave us a lovely tour, and checked in on us throughout the day to make sure everything was perfect. The spa itself is beautiful—quiet, spotless, relaxing, and truly professional. We didn’t want to leave! A few weeks later, I came back with a friend for her birthday, and once again Victoria went above and beyond, anticipating every need and making us feel completely pampered. My friend said it was the best spa experience she’s ever had—and I couldn’t agree more. Victoria is outstanding, and the entire team was also warm, attentive, and wonderful. I can’t recommend the Spa at the Ritz-Carlton Herzliya highly enough. Ask for Victoria—you’ll be treated like royalty.