Omni Hilton Head Oceanfront Resort

room was great, very clean and good view, we will consider going back if we came back to area. we wish the weather was more warmer, but that not the resort fault,

My experience at the hotel was exceptional. The staff was very friendly and helpful. The amenities were very nice!!!!!!!

Arrived to be placed in a suite that smelled like vomit- kitchen sink was backed up with, I guess, food sitting in it. They sent maintenance up to fix it with no luck. Told no more suites available so had to size down room. They were apathetic about the whole situation. New room had spiders crawling on walls, and very dirty floors. The plumbing was working so that was a plus. The best part of this place was the outside. It’s right on the beach and the grounds are very nice. I wouldn’t go back here.

My husband and I found the Omni Hotel was very clean, the staff was very friendly and helpful, the Amenities were excellent, including a nicely equipped fitness center, excellent restaurant and bar. The pool and spas were very nice, and the location of the Hotel on the beach front was very nice. The rooms were very clean and very well equipped: Mini kitchen with refrigerator, toaster, Keurig coffee pot, and microwave, plus a dining bar.

From the time we arrived on the Monday before Christmas, we knew we had made the right decision to stay at the Omni. We were welcomed, celebrated and made to feel like we were part of the Omni family by Ren and others at the front desk. Our spacious room overlooked the courtyard which was set up with fire pits and other fun activities. We had people checking in on us daily to insure our experience was good as well as a little hand-holding by Mary (Concierge) when we were concerned about allergies related to food (Exec Chef Joseph and Chef Ryan immediately put us at ease). Our servers, Devon and Lavern, followed through on making sure our meal was not only delicious, but also safe for me. We enjoyed our time by the beach and the pool - it was beautiful! We woke up to stockings on our door Christmas morning with treats made by the kitchen staff as well as a beautiful ornament to commemorate our time in Hilton Head. If you want to feel cared for and appreciated as a guest, stay at the Omni in Hilton Head! Management has made guests the priority and it shows!