Omni Hilton Head Oceanfront Resort

It isn’t nearly as luxurious as it boasts with limited amenities. In the two times- the HVAC didn’t work well and it wasn’t comfortable in the rooms. For a king suite, there were no extra amenities and it had the same value as a normal hotel.

Very, very tired and aged grounds and common spaces but quite nicely renovated guest rooms. The main restaurant (HH Prime) has severe issues with the AC leaking and dripping water on tables (ceiling has stains and looks like it’s about to fall in). We sat at three different tables and could not escape the leaks. Staff was friendly and good mediocre. The market/cafe was underwhelming in terms of offering and comfort of space. The best food available on the property is the smash burger. The XO bar is freezing cold. Staff is aware but apparently management doesn’t do anything to resolve. We met friends to hang out there but ultimately had to leave because it was so cold. The bikes we rented on site were broken and chain came loose while riding on one. They were the worst bikes we’ve ever rented on the island. Overall the rooms were quite nice but everything else about this property is disappointing and the overall value for the cost is not there. I would advise staying elsewhere. If they overhauled the common areas as well as the room interiors and if they resolved the restaurant maintenance issues I could change my position.

Wonderful family friendly hotel! Spacious rooms with a kitchenette! Extra perks include free shuttle and treats at pool in the afternoon and free kids meals while we were there! Pools are perfect for all ages and the grounds are very pretty! The hallways do not have a/c but the open airway gives a very Caribbean vibe! Staff is so welcoming! Will definitely be back!

We had a wonderful 3 night stay at the Omni in Hilton Head. Rooms: we had room 180 in the south building, which was a King Bed Studio Suite with resort view. The room layout was great. We had double vanities, one being separate from the bathroom. A nice mini kitchen with Kuerig and bottled water. Spacious bed and sitting area layout. The only drawback was our room looked right at the Bouy Bar deck, and had quite a bit of foot traffic passing on the walking path. The bed was comfortable, pillows were okay. All in all it was a very nice and very clean room. Grounds: The grounds are really well laid out. There are a few bonfire areas, life size chess, and many rocking chairs to sit back and enjoy the atmosphere. The grounds are well kept, and feel easy to get around. In the green space near the lobby is a beautiful fountain, but gets a little stinky from time to time. Pools: there are three pools - the adults only pool, family pool & main pool. We spent our time at the main pool - the adults pool faced the parking lot and we liked the music and seating options at the main pool better. The pools could use a few more umbrellas, most of the chairs with umbrellas are gone by 10am. The pool water was a bit warm, but maybe that is to be expected in August. Overall, great vacationy-vibes at the pool with the reggae music and poolside service. Very enjoyable and relaxing. Beach: beautifully situated, and easy access to the water. We walked the beach each morning and saw sand dollars, star fish, snowshoe crabs, and jelly fish. There was a borrow bin of beach toys and boogy boards available for families to play on the beach. They do a great job updating the beach signage with rip tide risk, low tide/high tide, etc. - we visited when Hurricane Erin was ~400 miles off shore so the tides were changing quickly. There are beach chairs to rent, but honestly the chairs don’t look comfortable enough to spend the extra money, and the pool atmosphere was great. Location: the Omni is centrally located in Palmetto Dunes, but the Omni shuttle only travels 3 miles from property so we were glad to have a rental car to get around to other parts of the island. We really enjoyed visiting Harbor Town at Sea Pines! Food: we ate at Bouy Bar for lunches, and it was pretty decent. I liked the fish tacos, but had to remove the pickled slaw (was too much vinegar). My husband got the Jerk Salmon and was not impressed, so went with a chicken sandwich the next time and was very happy with that. The Palmetto Market had good cold brew coffee. HH Prime looked quiet every night, and the sports bar was dead so we didn’t try those and ventured off site for dinner — don’t miss Hudson’s for a meal out. Overall the Omni was a great place to stay. I would rate it 4.5 stars and would happily return again with or without kids.

Outstanding resort and fantastic staff! Very clean! Breakfast buffet was unbelievable! Made to order omelets, eggs, pancakes and waffles were excellent! The fresh fruit was always ripe and very flavorful. A special thank you to Chili for her high energy and daily breakfast welcoming! The rooms were beautiful, large and the beds were very comfortable. Pools are beautiful! Servers are friendly and very accommodating. I give this resort 5 stars!! We will be back!