Park Hyatt Saigon

Good location and customer service team was excellent and proactive. Comfortable room size and great breakfast selection.

Fantastic room and restaurant dinning experience. Hotel staff is helpful and the room- service to request for additional towels is satisfactory.

Thank you to the entire team at Park Hyatt Saigon for a wonderful stay. From arrival to departure, the service was consistently warm, polished, and genuinely attentive. The hotel’s location is excellent, making it easy to explore the city while still offering a calm and elegant retreat. The property itself is beautifully maintained, and the atmosphere feels refined yet welcoming. A special appreciation to the staff who went above and beyond to accommodate our family’s vegetarian dietary preferences. Every interaction was handled with care and professionalism, which made us feel truly valued as guests. Traveling as a family with children, we particularly appreciated the thoughtful service, comfortable accommodations, and the team’s willingness to assist with requests throughout our stay. Park Hyatt Saigon delivers the level of hospitality, attention to detail, and guest care that luxury travelers hope for. We thoroughly enjoyed our time here and would gladly return on a future visit to Ho Chi Minh City.

Cons: - Dirty shower with the long hair of the previous guests at amenities - Mold on the ceiling - Shabby towels, bathrobe - Dirty aircon - Shabby walls Pros: - Helpful guest reception - Amazing food.

Our stay at Park Hyatt Saigon was amazing and truly made our first trip to Ho Chi Minh City unforgettable. A special thank you to The at check-in, as well as to the lady who helped us during check-out (I believe her name was Te or Tu). Everyone was so warm and professional from start to finish. We arrived before 6:00 AM after a long trip, and she was kind enough to arrange an early check-in to a standard room so we could rest while waiting for our upgraded suite to be ready. As Hyatt Globalists, we also greatly appreciated the spacious suite upgrade and thoughtful welcome gift. The bell service team was fantastic throughout our stay. They were always helpful with our luggage and greeted us with friendly smiles every time we came and went. Their kindness truly made us feel welcome and well taken care of. Dinner at Square One was another highlight — the food was delicious, and the service was excellent. Every staff member we met was friendly, professional, and genuinely welcoming. The location is also great, just a short walk from the Opera House and many attractions in the city center. We would absolutely recommend this hotel to anyone visiting Ho Chi Minh City. Park Hyatt Saigon gave us such wonderful memories of Vietnam, and we would love to come back again someday.