Park Hyatt Saigon

Beautiful hotel and the staff is super friendly and attentive. My recommendation when visiting Saigon

The location of the hotel is excellent, central to all the main sights. The ambience is relaxed and calm and provides a perfect break from the busy city outside. The rooms are clean and well appointed, the staff are friendly and the breakfast was amazing.

Breathtaking immaculate guest rooms , sumptuous bedding and huge bathrooms outfitted with an abundance of toiletries. The hotels stunning art collection is worth touring. Breakfast is over the top. The only issue -and it’s a big one-is that the common areas are overrun with wannabe TickTock models and their entourages- occupying tables in the lounge to photograph themselves and clutter spaces with their props, outfits for changing, cameras, etc. making it difficult to get seating for events like high tea, evening entertainment or even just a place to relax in the beautiful environment. Most are not hotel guests and should not be permitted.

We recently stayed at Park Hyatt Saigon for the third time, and despite the abundance of excellent hotel options in Saigon, we continue to return here. Having stayed at more than a dozen hotels over the past 20 years of visiting Saigon, I can confidently say that Park Hyatt remains the best. While it may not be as modern as some newer luxury chains, it is the definition of refined, understated luxury. The hotel is perfectly located, close to Dong Khoi and Le Loi, making it easy to explore the city while still feeling like a calm retreat. We have visited over the past couple of Christmases, and the festive decorations and atmosphere are truly magical. Elegant displays (highlighted by beautiful Christmas trees in the foyer), a warm buzz throughout the hotel, and a sense of occasion that feels special without being overwhelming. The rooms embody understated luxury, immaculately clean, very comfortable beds, tastefully decorated, and retaining the hotel’s historical charm. No fancy LED lighting, touch panel controls or tablets to control main switches. Everything is just functional and works simply, the way it should. We stayed in a King room, which comfortably accommodated our family of four with two young children. Bathrooms were kitted out with Le Labo toiletries. The pool is well maintained and never overcrowded, even during peak periods, and the gym is well equipped (it even provides headphones for treadmills). Park Hyatt stands out not by being flashy, but by preserving its heritage and elegance. The beautiful artwork throughout the property, traditional Vietnamese lacquer pieces, manicured gardens, high ceilings, and the building’s historical significance all contribute to its charm and sophisticated character. The only notably modern element is the adjoining bar, which caters to more contemporary tastes. The service is consistently excellent. Reception, restaurant, and hotel staff are professional, attentive, and always willing to assist. We contacted the hotel ahead of our visit to help secure a Christmas dinner reservation at a restaurant we had unsuccessfully tried to book, and it was handled efficiently and without fuss. We also arranged for Christmas presents to be placed in our room before check in to surprise our children, and the on site manager, whose name I regretfully cannot recall, was incredibly accommodating and enthusiastic in making it happen. These soft, thoughtful touches highlight how well run and professional the hotel is. We could not speak more highly of our stay and look forward to returning again.

My stay at Park Hyatt Saigon was outstanding from start to finish. The hotel embodies understated luxury, elegant without being showy, calm without feeling formal. What truly sets this property apart is the service. The team is attentive, warm, and intuitive, always present when needed yet never intrusive. Small details are handled thoughtfully, making the experience feel personal rather than transactional. The atmosphere is serene and timeless, offering a welcome retreat from the city while still being perfectly located. Rooms are beautifully maintained, quiet, and comfortable, with a strong sense of refinement throughout the property. Park Hyatt Saigon delivers luxury in the most meaningful way, through consistency, grace, and genuine hospitality. I would return without hesitation and highly recommend it to anyone seeking a top-tier stay in Ho Chi Minh City.