Park Hyatt Saigon
Ho Chi Minh City, Vietnam
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About the Hotel
Discover urban luxury with a combination of sophisticated design, handcrafted details, and modern-day comforts at Park Hyatt Saigon. Experience the most sumptuous and seamless of stays at Park Hyatt Saigon, one of the leading accommodations in Saigon District 1; with 245 rooms including 23 suites, which recently underwent a complete renovation of décor, facilities and furnishings. Today, the upgraded French-colonial style rooms combine elegant, traditional comfort with the latest technology, including in-room mini iPads, Nespresso machines and sensor lighting systems. For those of you who welcome additional space, the suites at Park Hyatt Saigon all feature a separate living room, as well as a curated collection of oil paintings, antiques, lacquerware and handcrafted embroidery by established Vietnamese artists.
Location
Park Hyatt Saigon
2 Lam Son Square, Bến Nghé, Quận 1, Thành phố Hồ Chí Minh 700000
Ho Chi Minh City, Vietnam
Nearest Airport: SGN
Features and Amenities
- Dining
- Pool Bar
- Room Service
- Piano Bar
- Bar & Lounge
- Afternoon Tea
- Bakery
- Restaurants
- On-Site Amenities
- Concierge
- Shuttle Service
- Spa on Property
- Fitness Center
- Currency Exchange Service
- Live Entertainment
- Nightclub
- Butler Service
- Valet Parking (fee may apply)
- Outdoor Pool
- 24-Hour Front Desk
- Complimentary WiFi
- Hot Tub
- In-Room Amenities
- Private Patios or Balconies
- Mini Bar
- Espresso Machine
- iPads
- Business
- Business Center/Services
- Meeting Rooms
- Conference Facilities
- Catering Services
- Nearby
- Historic Sites
- Shopping
- Art Galleries
- Museums
- Restaurants
- Nightlife
- Antique Shopping
- Parks
- Theatres
- Public Transportation
- Monuments
- Interests
- City
- Hotels
Reviews for Park Hyatt Saigon
Beautiful Property, But Service Fell Short
Park Hyatt Saigon is undeniably a beautiful hotel — elegant architecture, tasteful decor, and an excellent location for exploring the city. Unfortunately, my experience was overshadowed by several service issues that fell below expectations for a hotel of this caliber. Upon arrival, staff brought a POS machine to my room for payment, but when I explained my wallet was in my carry-on that had not yet arrived, I was asked to go downstairs to complete the payment instead of waiting. This felt inconvenient and not very guest-oriented. Later, I called reception to confirm reservations that had already been agreed upon in writing with the Concierge, but I was given incorrect times that differed from the emails, disrupting my plans. The hotel also recommended I purchase tickets for the AO Show. Despite having my itinerary, they suggested a time too close to my arrival, making it impossible for me to attend. As a result, I missed the show entirely due to poor recommendation. Most concerning, after housekeeping serviced my room, I found a piece of glass in my bed and was cut by it. I reported it, and staff mentioned they would follow up with a gesture or compensation, but nothing ever came. Coming from Capella Hanoi and Four Seasons Hoi An, the gap in service was significant. While the hotel is beautiful, these issues prevented my stay from being anywhere close to excellent.
GAlonsoOB - Boston, Massachusetts
A wow hotel!
This was an fantastic hotel, top five star! Great atmosphere, amazing service and staff. The room was large and superclean. We will come back for sure!
Peter W - Gothenburg, Sweden
park Hyatt Saigon awesome experience
top notch hotel, superb service, and excellent rooms. this is one of the best hotels I have stayed in. definitely highly recommended
MARCELLUS FRANC... R
A pleasant stay
Beautiful stately exterior and beautiful common areas but the room decor is lackluster and the furnishings not on par with the rest of the hotel. Overall staff was polite, courteous but seemed impersonal and lacked warmth except for Công who was always warm, cheerful and quick in helping us with taxi cabs and luggage. Excellent location. We enjoyed walking in the surrounding areas filled with luxury and high end shops and hotels.
TAfan00 - TX
True 5 star modern hotel with pool, restaurants, etc with old world luxury feel
Beautifully appointed, luxury experience in old Saigon. Service, restaurants, breakfast, location were all excellent.
F9154BYjohng - Hopewell, New Jersey
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