Sheraton Saigon Hotel & Towers

Staff service was great. Shout out to Thanh Lam, he was super friendly and was always helping us with recommendations and teaching us Vietnamese even if we’re bad at it. Looking forward to coming back

My last visit to Vietnam was 10years ago & I never thought of coming back I revisited because of company trip &!stay at Sheraton Saigon opera house The experience was fantastic The staff are very helpful & understand English well We could feel their warm hospitality especially for khanh & toan at the bell hop counter They volunteered to assist us without asking Good job! We sure be back again

Top line excellence services and staff. Khon & concierge team. 👍🇻🇳

Great hotel. Has to be one of the best city hotels in the world..

I feel fortunate that my company’s business trip and conference were held in Ho Chi Minh City (a beautiful destination I had long hoped to visit). The conference was a great success, and Sheraton played a significant role in making the experience truly exceptional. The room had been recently renovated, featuring modern and luxurious facilities. Although there was occasional noise (which I believe came from construction next to the hotel), it did not significantly affect my stay. The breakfast was excellent, offering a wide variety of choices. The staff were friendly and cheerful, it’s just a pity that my busy schedule did not allow me to fully enjoy everything. The swimming pool and gym on the 5th floor are ideal for relaxation and fitness. On weekends, the hotel also organizes engaging activities. If I remember correctly, Mr. Phuc was a very enthusiastic staff member who helped guests feel included and guided them throughout the activities. The Lobby Lounge is also a great place for meeting partners and discussing business. The staff there are attentive and provide dedicated service. Mr. Nam from the bell team was very energetic and always assisted me with the gifts I prepared for my clients, as well as the souvenirs I bought for my family. I would also like to thank Mr. Hau Le, who offered me many excellent suggestions for meaningful and impressive gifts. He is truly a dedicated and passionate employee. I also had a very positive impression of the front desk. Ms. Truc, a lovely and charming young lady, kindly offered me a drink while I was waiting to check in and engaged in friendly conversation. Overall, I had an unforgettable business trip at Sheraton. Due to my tight schedule, I did not have enough time to explore more, but I sincerely hope to return soon. Sheraton will certainly remain my top choice, as well as the preferred choice for my clients when visiting Ho Chi Minh City.