Sheraton Saigon Hotel & Towers

I had actually booked another Marriott property for our two night stay. Days before arriving, I switched to the Sheraton as we had limited time here and wanted to be in District One and close to the Opera House. What a great decision! Upon checking in, I was at first skeptical when the lovely Trang suggested we upgrade our booking (made with points) to a suite for additional $$. I really wanted to stay in the Pearl tower , so we agreed. Trang was instrumental in making our short stay so special. Our suite on a the 25th floor was fantastic. Our view of the river and skyline was just beautiful and the suite was updated and so lovely. Trang strongly recommended that we visit The Salon ( club lounge for Bonvoy members in the Pearl Tower). Oh my goodness! While we spend at least 60 nights a Year in Marriott properties, we have NEVER been tempted to eat a meal in one of their lounges before! The first afternoon we went for a cup of coffee and were warmly greeted by Miss Lynh. And then the sweet Miss Kim started serving us and when we asked for dinner recommendations she said to return to the club. She then went on to explain what would be offered. We agreed to go for a glass of wine but assumed we would rush out and find a restaurant! What an incredible surprise! The food was absolutely delicious and presented so beautifully. Miss Kim was the most gracious hostess we could ask for. We returned the second night after touring all day. Once again, Miss Lynh immediately recognized us and welcomed us. Miss Kim was as hospitable as the previous night. We are so thrilled that I changed our reservation to the Sheraton and are especially appreciative to Miss Trang at reception for encouraging us to pay for this upgrade. These lovely ladies all made our short stay at the Sheraton Saigon so special.

Good hotel and they have many funny acctivities make us feel happy and train my health. Good place to book with your company or family.

Great service. The front desk staff and concierge were helpful and quick to arrange my fast-track service. The process was seamless—from check-out, to having the car ready to take me to the airport, and upon arrival, another staff member was already waiting to ensure I passed through the fast track smoothly.

Excellent accommodations, Excellent food, Excellent service and hospitality. This is my second stay the Sheraton and absolutely love it. . I booked the breakfast buffet and the concierge lounge. This year I booked the New Year s eve seafood buffet and was amazed at the first class presentation and best tasting food I have ever enjoyed. The staff throughout our 2 week stay was absolutely phenomenal. I want to take the time to say Thank you to a few staff members. Hau bell concierge was always there to answer our questions on best places to eat, have coffee or always available to answer any questions. Once again, Thank you Hau. I also would like to thank Tai he was amazing waiter at the buffet and was assigned to our table for New Years buffet. Thank you Sam for taking care of our table and always having a smile. Absolutely the best ! We will be back soon and can't wait to see all of the staff agin.

I am a regular traveller to HCMC approximately 3 times a year for the last 8 years for work. Previously stayed at the Sofitel for those years but due to a bad handle handled issue needed to find an alternative hotel so picked the Sheraton being a Bonvoy elite member. First day/night was not good actually really bad however upon raising my complaint the Club Services Manager rectified everything efficiently and turned a bad impression into an amazing stay. It could have been due to her making sure that I was looked after however do not believe that was the case. Then to make matters even better I met Hoa Dong, the Saigon all knowing guest relations expert that I never knew I needed but is part of the concierge team. Hoa is insightful, professional and incredibly friendly. Sheraton defines found a winner with him and I look forward to getting his advise on food and drink spots on my regular visits. Thank you Hoa and Sheraton. I have found my new Saigon hotel.