Sheraton Saigon Hotel & Towers

First impressions from the reception staffs take good care of us. Room is magnificent equipped with high quality of bedding and so on.

This hotel has been great. All the staff is wonderful but 2 of our favorites are 2 ladies that went out of their way to make our visit perfect…. Ms Lynh at Salon and Ms Duomg at Salon. I can not say enough how much we appreciate their help and hospitality.

Stayed in the newly-renovated Sheraton Grand Opera and the experience was lovely. I’ve been coming to Vietnam for business for 20 years, and this Sheraton experience was fantastic. Big beautiful all-new suite with a beautiful river view. Rooms were clean and well-stocked (lots of water, nespresso). Location was easy walk to markets, good food & cocktail options. Hotel had happy hour in the salon. also nice pool, good gym!

After many years stay at Sheraton, we decided to pick to stay at another hotel in Saigon. And this year we chose to go back to stay Sheraton after Great customer service on any level. Great food. Thank you team Sheraton for always make us feel special Recommended

We are very happy with our stay at Saigon Sheraton. We have stayed in many hotels while traveling in VietNam and we feel that Saigon Sheraton is the one of the best ones. Its location, accomodation, cleaniness, service are considered at the top ends. And the main reason for such an excellent review is due to the staff, from the front desk, housekeeping, restaurants, lounge, exercise facity and luggage department, all the people we met are so helpful, pleasant and courteous. I want to name few of the staff members that provide above and beyond service. In the front desk, Vivian is so helpul and pleasant to work with. In housekeeping, Nhan Chung provides excellent service. He goes out of his way to make sure our room is always clean and comfortable. Pham Pham and Anh Minh working in the lounge are so helpful. They make sure that our orders meet our expectations. Le Tan Cuong and Toan Nguyen in the luggage department are so helpful. In my travel experience. I have not seen such a consistent good customer service like Saigon Sheraton. Keep up the good work!!