Sheraton Saigon Hotel & Towers

Excellent hotel. Staff super friendly. Food wonderful

Hopped over to Ho Chi Minh City for a quick 4-day vacation after a work trip in Thailand. I loved the location of the Sheraton -- everything I wanted to do was an easy 10 minute walk! The staff was attentive and very proactive in meeting my needs. My room was a king deluxe with a view of the city -- it was spacious and nicely appointed. The newly renovated pool area was a nice touch. The only thing lacking was a rooftop bar/restaurant which is coming soon!

It was really fun, enjoyable and relax with the fun game Monkey Island at the Sheraton pool. Every one is so friendly. Clean pool, warm water, delicious juice drink and fantastic pool staff. An unbeaten feeling as taking challenge to crawl upon the pipe float. A must-to-try activity to everyone.

Excellent hotel in the heart of Ho Chi Minh City

My wife and I stayed at the Sheraton Saigon and Grand Opera Hotel for four weeks in February and March 2026. In recognition of our Bonvoy Titanium and Lifetime Platinum status, our room was upgraded to a suite. The hotel is exceptionally well-managed, highlighted by the General Manager, Mr. Julian Wong, and the F&B Manager, Mr. Stephen Wright, walking the floor in the mornings to ensure everything was in perfect order. We thoroughly enjoyed the exceptional service provided by their outstanding staff. They paid incredible attention to detail; for example, they remembered our favorite coffees and fruits at breakfast and brought them to us before we even had to ask. The entire team is well-trained and very friendly, and the food served during breakfast, afternoon tea, and happy hour was excellent and of top-notch quality. We would like to acknowledge and thank the following staff members in the Sheraton Lounge: Ms. Nhu Nguyen (Lounge Service Manager), Ms. Thu Phung (Deputy Lounge Service Manager), Mr. Hung Tran, Ms. Tram Le, Mr. Tu Le, Mr. Quang Bui (Lounge Chef), Mr. Huy Huynh, Ms. Hang Nguyen, Ms. Nhu Le, Ms. Thao Trieu, Mr. Hao Vu, Ms. Lynh Phan, and Ms. Nga Nguyen. We also extend our gratitude to the wonderful Concierge team: Mr. Khon Tu, Mr. Thinh Vu, Mr. Thanh Lam, Mr. Nam Kim, Mr. Tai Pham, Mr. Lam To, Mr. Trieu Tran, Mr. Hau Le, Mr. Truong Nguyen, and Mr. Hao Dong. We sincerely apologize to anyone whose name we may have missed. We highly recommend this hotel and plan to return later this year.