Sheraton Saigon Hotel & Towers

I am a professional tour leader of Viking cruise with over 20 years of experience. Saigon is always ăn exciting destination in our company's itinerary, and Sheraton is a great choice that we have bên lotal to for a long time. The hotel has just undergone a major renovation, the rooms are really fresh and modern. In addition, the food at the restaurant is of good quality and fully met the strict requirements of our multinational guests (American, Australian, Canadian...). Modern equipment and advanced facilities help guest's experience meet expectations. In addition, the staff are very enthusiastic and friendly, always providing through support and handling customer issues quickly and skillfully during their stay. Special thanks to Mr. Hau Le, a professional Concierge who always handles my issues and my guest's issues sensitively, quickly and effectively and his team: Mr. Trieu Trần, Mr. Toan Concierge. In conclusion, Sheraton hotel will always be a top brand in the Marriott group that I am happy to recommend to my guest.

As a Marriott Platinum member, I had the pleasure of staying at the Sheraton Saigon Grand Opera Hotel. Despite its age, the hotel is very well maintained, and the service from the staff is exceptional. I especially enjoyed the service in the executive lounge, where the seating is incredibly comfortable. The highlight for me was the abundant food offerings, specially in happy hour, mostly like dinner buffet. Even when the afternoon tea time, they have provide scone. It is very tasty! Specially I want to thanks for Mr. Huy Huynh, he always remember me and always ask what he can help me. His smile is unforgettable and friendly. More Highly recommend this hotel for a delightful stay!

Very comfortable room - the room faced the pool and was extremely quiet, even though the hotel is on a main street, very friendly and helpful staff, very good breakfast! However, there were renovations on the upper floors of the hotel, and if we had to be in the room - it would have been an unpleasant inconvenience. At the very least, this information should have been given before booking the room - it would have been less pleasant to encounter this fact during the stay itself. The city is more expensive than the rest of Vietnam, but it is one of a kind! Don't miss it!

We recently had the privilege of staying at the Sheraton Saigon Grand Opera for three wonderful nights, and it left a lasting impression on us — not only for its elegance and comfort, but above all for the extraordinary warmth of its people. During our stay, I was unfortunately not feeling my best — and the staff noticed. On our last morning, a member of the team took a moment to personally wish me a speedy recovery. Such a small gesture, yet it touched me more than words can say. The hotel itself is magnificent — perfectly located, impeccably maintained, and refined in every detail. We also had access to the Sheraton Club, which added a wonderful sense of comfort and exclusivity to our stay. We gladly recommend this hotel to anyone seeking not just luxury, but a place where guests are treated with genuine warmth and care. Thank you for a truly memorable stay.

Beautiful hotel. Room is very spacious. Comfortable bed. Large bathroom with large tub and separate walk in shower. Pool is gorgeous and great comfortable temperature