Sofitel Saigon Plaza

Well I had another very good stay at the Sofitel again. One of the highlights was being met at the airport by the beautiful Abbie in National dress which was a very lovely surprise I was not expecting great PR Abbie. My checking was flawless as usual, my room was ready which I was not expecting as it was early in the morning and I had not asked for a early check-in, Thank you guys. The WiFi is good a/c good and bed is very comfortable, well done to the housekeeping staff. I spend time at the club which is very good, thanks to Tram,Astrid,Chanel, Zoe Tina,Nhi,Brian,Marcus. The Boudoir bar is a great place to meet up also the bar on the 3rd floor, its a speak easy style of bar. If you need help go to Concierge, Tim Andy,Ricky Wayne and another's. In short it's a great hotel and they are starting a major upgrade soon so it'll be even better..

Very good hotel, great breakfast and very clean. The staff were all excellent, we really enjoyed our stay.

The stay here was our last one after the wonderful trips to Danang & Phu Quoc. The location of the hotel is quite good considering that all the major landmarks in the city are nearby. The concierge staff was really helpful in guiding us for visiting the nearby malls & the city bus tour. The restaurant staff was really friendly & special shout out to Ms. Van That & Truc. But our experience of staying here was dampened by what had happened on the last day while going for the buffet breakfast. The lady at the restaurant entrance told us that we need to keep one of our kids outside while only rest of us could go in for breakfast or else we needed to pay for my kid. This behavior was very rude & I had to immediately report it to the reception. The reception staff apologized for the treatment meted out to us & told us that there’s some system bug so the lady at the restaurant was not able go through the reservation details in the system. But if that’s the case, we could have been told to wait a while until system bug was restored instead of telling us bluntly to keep one of our kids outside.

Classic French luxury. Good club lounge with friendly people and good drinks and food. One major turnoff was an outside party across the street which woke us up at 0630. Maybe improve noise insulation during the much needed renovation.

Good experience in the hotel. Accommodating staff especially Brian who allowed late checkout.