Sofitel Saigon Plaza

I had a wonderful three night stay at Sofitel Saigon Plaza and thoroughly enjoyed every aspect of my experience. Upon arrival, I was promptly escorted to Club Millésime for check-in, which immediately set a welcoming and elevated tone. Marcus assisted me with all the formalities and ensured I was well taken care of throughout my stay. My room on the 16th floor offered a pleasant street view overlooking the lively energy of Saigon. The Wi-Fi speed was excellent, and I also enjoyed a delicious in-room dining meal, which was both convenient and well prepared. Every visit to the club lounge was nothing short of remarkable. In addition to Marcus, I was warmly greeted and assisted by Brian and Nhi during breakfast each morning. Nhi, in particular, is an absolute delight— genuine, attentive, and consistently thoughtful in her service. Her name needs to be shown on her name tag so guests can see. Overall, this stay exceeded my expectations, thanks to both the comfort of the hotel and the exceptional hospitality of the staff. If I ever return to the city, I will definitely choose Sofitel Saigon Plaza again.

I had a very nice light breakfast of a coffee and a delicious almond croissant in the bar area .Beautiful ambience of a true 5 star hotel and top class service.

Exactly what you would expect from a Sofitel. Couldn't do enough for us. Breakfast with outstanding choices. Awesome view from the rooftop pool.

Always a great hotel. But was disappointed that they had changed the laundry service for Accor members. That aside, service was excellent and impeccable. Also had personal training with James from the gym at the hotel. Great personality, and also very thoughtful person. Service was top notch. One of the best gyms in a hotel!

As a Platinum member who travels globally, I have stayed at countless luxury hotels where I typically experience good hardware and standard service. However, it is the human connection (the 'soft product') that makes a foreign city feel like home - and that is what sets this experience apart from the rest. I would like to specifically highlight Ms. Evelyn in Club Millésime. She possesses a genuine warmth and emotional intelligence that is rare to find, not just in Vietnam, but anywhere in the world. She didn't just serve; she anticipated needs and made the lounge feel like home. It is rare to meet staff who leave such a strong, lasting impression through their demeanor and presence alone. To the General Manager: Staff members like Ms. Evelyn are the bridge between a transaction and a relationship. She is a valuable asset that you should safeguard, as she is what I consider a true brand ambassador.