Sofitel Saigon Plaza

Very noisy building work being done in hotel. Our room sounded like a building site. A card in room apologised for the noise- but it was awful. Apart from that, lovely hotel, breakfast delicious. Rooftop bar restaurant stand out at night with view of night time Ho Chi Minh

After 2 nights of being totally spoiled at The Hotel des Arts Saigon, we headed for 1 night at the nearby Sofitel Saigon Plaza.

 The main public area is large and impressive with fresh flowers and friendly doormen to welcome you. 

Check-in was a little uncomfortable as the female member of staff almost immediately started to try and sell me the Explorer subscription. I politely explained I already had a paid for subscription and therefore didn’t want to take another at that time but did say I would read the information she gave me. 

 We had only just arrived at our room when I received the first of many WhatsApp messages, again from the female at reception listing all the benefits of the Explorer card. 

The room itself was very dated. I am not sure who decided on the Black and Purple décor but it was as dark as it sounds. The furnishings were rather scuffed and dented. It was not a room we wanted to spend much time in!

 I had stupidly left my jacket at the Hotel des Arts and we asked the concierge if they would mind calling the hotel so we could pick the jacket up later. Once they had done this they asked if we would mention them on Tripadvisor. More than once. 

 I am (of course) all for praising great & friendly service but this was the 2nd time in less than an hour that we felt slightly pressured during our stay. 

We used our drinks vouchers in the Boudoir bar, as it was the only place to get a drink and it has serious Vegas-Vibes, with lots of gold and trimmings everywhere. The male member of staff hardly uttered a word to us but we did get our preferred beverages so I am putting that down as one of the few positives. 

 We left the next morning to continue our Vietnam adventure and didn’t look back. Quite simply the Sofitel Saigon Plaza is just not for us.

Thank you to Anh Tai at Concierge who went above and beyond the call of duty for me on this trip to Ho Chi Minh City. Thank you for all of your assistance for the recovery of my lost property Tai, much appreciated. Bri

Classy hotel with very helpful staff. Ate at one of the restaurants and had great meal at a good price. Had one or two matters in room that needed sorted and done within minutes.

I had a wonderful three night stay at Sofitel Saigon Plaza and thoroughly enjoyed every aspect of my experience. Upon arrival, I was promptly escorted to Club Millésime for check-in, which immediately set a welcoming and elevated tone. Marcus assisted me with all the formalities and ensured I was well taken care of throughout my stay. My room on the 16th floor offered a pleasant street view overlooking the lively energy of Saigon. The Wi-Fi speed was excellent, and I also enjoyed a delicious in-room dining meal, which was both convenient and well prepared. Every visit to the club lounge was nothing short of remarkable. In addition to Marcus, I was warmly greeted and assisted by Brian and Nhi during breakfast each morning. Nhi, in particular, is an absolute delight— genuine, attentive, and consistently thoughtful in her service. Her name needs to be shown on her name tag so guests can see. Overall, this stay exceeded my expectations, thanks to both the comfort of the hotel and the exceptional hospitality of the staff. If I ever return to the city, I will definitely choose Sofitel Saigon Plaza again.