Sofitel Saigon Plaza

The stay here was our last one after the wonderful trips to Danang & Phu Quoc. The location of the hotel is quite good considering that all the major landmarks in the city are nearby. The concierge staff was really helpful in guiding us for visiting the nearby malls & the city bus tour. The restaurant staff was really friendly & special shout out to Ms. Van That & Truc. But our experience of staying here was dampened by what had happened on the last day while going for the buffet breakfast. The lady at the restaurant entrance told us that we need to keep one of our kids outside while only rest of us could go in for breakfast or else we needed to pay for my kid. This behavior was very rude & I had to immediately report it to the reception. The reception staff apologized for the treatment meted out to us & told us that there’s some system bug so the lady at the restaurant was not able go through the reservation details in the system. But if that’s the case, we could have been told to wait a while until system bug was restored instead of telling us bluntly to keep one of our kids outside.

Good experience in the hotel. Accommodating staff especially Brian who allowed late checkout.

What an amazing facility! The rooms are comfortable, the restaurants are fabulous and the staff is exceptional. We at a couple of meals at the ST25 restaurant and I have to say they were the best experiences I’ve had in quite some time. The staff attends to your every need. A shout out to Mille and Percy - simply amazing staff! The food was a culinary delight.

I visited the hotel and enjoyed latte coffee and a croissant. It’s tasteful and I loved it. BTW The hotel ambiance is great and the staff are professional.

We stayed at this hotel as part of a post-cruise land package with Amawaterways. The hotel is near the heart of Saigon within easy walking distance to the zoo, presidential palace, Notre Dame cathedral, and main post office. We had a good-sized room on the 17th floor with views of the city. The bed was comfortable and the bathroom spacious with a large walk-in shower. The restaurant had many options and we also used room service which provided our order quickly. There is a roof top pool with views of the city and plenty of seats to relax. The staff was friendly and efficient.