Loews Hollywood Hotel

The resort was amazing. Excellent staff with superior customer service skills. My grandsons first time in Hollywood and staying at the Loews resort was one of the highlights for him. We also got to see our brother in law which made the trip even more special. Will recommend to everyone.

After spending 4 satisfied nights, the morning of the check out I was aware that my smart watch (SAMSUNG) was stollen from the night table. The day before the departure, my husband and went out for about an hour during the afternoon and I left the watch on my night table; when we returned we stayed in until the next day. It was when I get up that I realized that my watch was missing from the table. Cassually, earlier that afternoon while we were resting, a maid opened the door and tried to enter the room with the excuse of replenishing the bottles of water. Surprised that we were there, she apologized Of course, we checked all over the room before reported the incident to the security officer who told me he was going to inform us about the investigation he would carry out. I left my cell phone number and email address but until now I have not heard anything. Not even an apology. I left LA totally disappointed by the unseriousness of those responsible for the hotel. Not even a communication. The worst thing is not watch (luckily, I can buy another one); it is the fact and the lack of empathy with passengers, who pay high rates to finance operating costs of the hotel and its staff. I will not recommend this hotel for sure.

What a Perfect Location !! Could Not Be Better !! Everything walking distance, convenient parking. Worth paying for the upgrade and taking a room on the higher floor. Convenience of Mall Attached. Hollywood Boulevard is awesome on weekends. Everything was 5 Star except the Housekeeping. When we checked in the bed sheet was torn. since we would reach our room late at night - we waited for 2 days for housekeeping to change the torn bed sheets inspite of daily housekeeping. Finally on 3rd day i had to complain the front desk who assured me that someone would reach out. No one did ! Surely expected more from a premium brand like Loews. We pay top dollar but then we expect top dollar service too and atleast some concern to set things right. Not total lack of concern - which is what i got ! Never thought i would have to sleep on torn bedsheets in Loews . Rest everything Absolutely Great !!!

We stayed here during the middle of the week, Wednesday to Thursday. Price was good, we paid the extra valet parking and breakfast included our stay. It was peace of mind to have the car stored away. You can also pay for parking across the street but in guarantee safety for your car and it’s condition. The breakfast was buffet and very nice. Omelette station, waffle station, charcuterie station, oatmeal, parfait, yogurt, Fruits, bread station, hot breakfast items station. Juices, coffee , and teas. Lots to choice from. The pool was heated and opened late 6am-11pm very nice pool. There is a pool bar too very nice! We had a little muchie and a drink. Pool also had towels provided. The hotel is connected to the shopping center next to it and very easy walk to Chinese Main Theatre and Dolby Theater. And if you are going to the Magic Castle like we were it’s an easy walk less than 10 minutes. Room was clean and comfortable, the bathroom was well stocked and clean as well. We will note that the elevator require room key to get to the room floors and the key card is also needed to go in and out of the building ie to pool and back or to connecting shopping center. Friendly staff and very international feeling lots of people visiting LA for the sites. Loews is situated in a prime location. People were here for Dodger games, night life, sightseeing, date nights, sport games, and other events. We will definitely stay here again.

I’ve stayed at the (now closed) Santa Monica Loews a bunch, but had never been here. Generally it was disappointing by comparison. Part of it is simply about the neighborhood. Hollywood is Hollywood, so the surroundings are a little gritty. But the hotel itself was showing wear too. Lobby a little beat up, rooms was passable, not great. A few of my colleagues had room cleanliness hiccups. You could certain do worse, but not a favorite.