Loews Hollywood Hotel

Excellent hotel.But be careful with your pocket.😂I had a room with Hollywood sign view.Amazing.If you don’t care about money take it.Perfect view

We stayed here for 8 nights and found it a good central base to explore Los Angeles. It was very convenient for Hollywood Boulevard, literally just round the corner from the Chinese Theatre and Walk of Fame, with good links to Downtown, Santa Monica and other tourist attractions. From the hotel you get great views of the Hollywood sign and Griffiths Observatory. The hotel itself was clean and friendly with helpful staff. The coffee shop was reasonably priced and well stocked with a good choice. The clientèle was a mixture of tourists and business, probably more towards business. This meant some areas of the hotel were closed off to other guests at times such as the pool area and restaurant. The bar could also be busy with the business conference attendees, some of them appearing quite drunk at times. The hotel still insisted on charging the full rate and resort fee despite the unavailability of these amenities showing corporate greed is alive and well. Despite this we enjoyed our stay and would probably return if in Hollywood again. Would recommend but beware you have to pay for facilities that might not be available.

I am extremely disappointed to experience the exact same issue again at Loews Hollywood Hotel after my previous stay in 2023. Back in 2023, after a long international flight, we arrived late at night and were told that the Hollywood Sign view room we had specifically booked and paid for was “not available.” We were temporarily placed into a very poor room facing the shopping mall rooftop next door and were told it was an “upgrade.” That first night completely ruined our experience because we were exhausted and had no energy to argue further. This year, during my new stay, I once again encountered the same employee, ALAX GALAN. Before arrival, I even showed him my previous reservation history and explained exactly what happened in 2023. Despite this, the same behavior continued. He insisted that the room he assigned was a proper Hollywood Sign view room, even though it was clearly a lower-category and lower-priced room compared to what I had actually booked and paid for. What is most surprising to me is how someone who constantly argues with guests and shows so little willingness to help can continue working in hospitality for years. Hotel employees are expected to be polite, solution-oriented, and welcoming. Unfortunately, this person does not reflect those qualities at all. What makes this even more disappointing is that Loews is a large and respected hotel group in the United States. I have also stayed at another Loews property in Miami before, where the service was excellent and professional. I never experienced anything remotely similar there. I truly hope hotel management reviews these repeated experiences seriously, because loyal returning guests should not have to fight to receive the exact room category they reserved and paid for.

Room was small and extremely dated. Stayed on the 4th floor overlooking the air conditioner. The carpet outside the rooms in the hallways was bubbling up the length of the hall. Room furnishing were very dated. Bathtub and bathroom floor were full of someone’s hair, not ours, when we got into the room. I feel like they put us on this floor because we checked in late or because we were only staying one day and they didn’t really care about what our experience would be. Location is good to walk on Hollywood Blvd but for the cost of the rooms, I would stay somewhere else.

If it’s important to you to be in a prime Hollywood location near the Hollywood stars and theaters, this is a perfect hotel that will not break the bank. But if you like comfort and want sleep, these are not the beds and pillows for you. If cleanliness in your room is important; I would suggest not staying. If you like ridiculous fees to push you to go free to touristy places, this hotel isn’t for you. The valet staff was great, put parking fee nightly is crazy.