The Diplomat Beach Resort Hollywood, Curio Collection by Hilton

The hotel is under construction. Waking up to jackhammers, bulldozers and alarms is not the experience you want in a beachfront room. The hotel claims it’s on their official website. With third party sites - and googling the property- I still have not found the disclaimer. No rate adjustments offered. Stay somewhere else. This place is currently a dump.

I stayed four nights at the Diplomat Hotel in Hollywood, FL and regret every second of it. I paid nearly $2,500 totalbetween room charges, parking, hidden fees, a $1,000 card hold, and a mistaken $250 overcharge that made me miss my flight trying to fix it. The resort is under loud construction, yet I was still charged a $245 resort fee for amenities that didn’t exist. Only one overcrowded pool was open, the beach staff refused to give me a tiny cup of sunscreen because I didn’t rent a cabana, and parking was $50 per night across a dangerous street with cars flying out of the garage ramp. The rooms were plain and unimpressive, nowhere near worth the cost. And the constant noise from construction made it impossible to relax. Honestly, I could’ve gotten a better, quieter, more respectful stay at the Embassy Suites for half the price. This place is all hype and hidden charges. Save your money and go anywhere else.

TLDR: Beautiful hotel, excellent service, very expensive room service and food, pools under construction, high rise balconies VERY dangerous for children. I hope to return here to experience the hotel when I am feeling better! We stayed at the Diplomat Hotel for several nights as a much needed break after a Disney Cruise that unfortunately ended in serious illness. Shortly after checking in at the hotel, my 5 year old daughter and I began feeling sick and luckily there is an urgent care close by. The staff were very understanding about our situation and accommodating our needs. My husband booked us a beautiful 25th floor ocean view suite where I spent much of my time convalescing. He and my daughter enjoyed the pool and the beach very much. I enjoyed the room and the view from the balcony. Speaking of the balcony— we have a spirited 5 year old child— there is a serious lack of safety precautions once a small child is outside on the balcony. Keep any kids absolutely within easy reach. There is zero room for error if you allow any younger kids or daredevil teens to be on the balcony. It’s 25 floors straight down to a concrete floor. The pools were under construction, and while the infinity pool was open, the jackhammer noise from the work being done on site was headache inducing. Did not make the experience relaxing. The balcony doors did prevent the noise from being too loud in our room 25 floors up, but I’m sure people further down probably heard it plenty.

Gabriel was awesome so patient with our large group. Beautiful property. Great drinks. Will come back. Loved the pool!!

A complete and utter disappointment. I would give it zero stars if I could. The website said “portion of our cabanas will be closed through the season and occasional noise may occur,” which is completely a lie and 100% false. The main pool is closed, the high-end Restaurant is closed. They started JACKHAMMERING at 8am on a SATURDAY and have continued all day…they charge you for every single thing and the beach has chairs basically stacked on top of each other. I stay a minimum of 50 nights a year in hotels for work and fun…this is the worst hotel experience I can remember. And as I write this there is a bobcat carrying a dumpster that is so loud I can’t speak to my wife who is 2 feet from me. Awful experience, DO NOT STAY HERE and this hotel should be sued for fraud.