Harbour Grand Hong Kong

My recent stay at the Harbour Grand Hong Kong was truly a special experience, and I would like to express my heartfelt gratitude to Maria at the front desk. From the very moment we arrived, Maria welcomed us with her warm smile and genuine care. After a long and tiring flight, Maria’s kindness and professionalism made all the difference. She handled our check-in smoothly, explaining everything in detail and making sure we felt completely at ease. Throughout our stay, Maria was always attentive, answering all of our questions with patience and offering wonderful local recommendations that made our trip to Hong Kong even more memorable. It was clear that Maria takes great pride in her work, and her dedication to providing outstanding service truly elevated our overall experience. Maria’s thoughtful assistance and sincere hospitality reflected the highest standards of the Harbour Grand Hong Kong. Thanks to Maria, our stay was not just comfortable but also heartwarming. Maria turned what could have been a simple hotel stay into a beautiful memory. I am deeply grateful for all her help and kindness. Choosing the Harbour Grand Hong Kong was the best decision, and it was Maria who made it truly unforgettable. I will definitely return in the future, and I look forward to seeing Maria’s warm smile again. Thank you so much, Maria!

Asher provided excellent service. Very impressed by the entry first time in Hong Kong came directly from Shanghai and good Base for business trip to Hong Kong. Will provide more information when I have completed visit and tested restaurants and all amenities

We checked in around 01:30 and our first impression of staff wasn’t great - 1 lady on reception who wasn’t particularly friendly. However the following morning we met Maria who was super friendly and very proactive with sharing information about the area and providing us with maps and activity ideas. Maria also arranged for us to move to a smoking room which we had requested when booking - we were told when checking in they had none available! The hotel is in a good location, clean with good facilities. Sadly the swimming pool was closed whilst we were there - if we had known this before booking we wouldn’t have stayed here!

Such a lovely place to stay. The rooms are spacious, and clean, and is close to many restaurants. Maria went above and beyond to ensure I had a wonderful time, and even went to the trouble of helping me with trip planning. I will definitely return should I ever be in HK again!

Our room was super comfy and had a lovely view. The hotel is well-connected to the city and has some nice eateries close by. Maria at the front desk was the absolute best! She helped us by mapping nearby tourist spots and providing a key to the metro.