Island Shangri-La, Hong Kong

We stayed in one of the new Grand Premier Harbour View Rooms and were thoroughly impressed. The design, comfort and attention to detail are outstanding – so many of the features you’d expect from a top 5-star hotel, yet the Shangri-La seems to have a definite edge. Small touches make a big difference: a Dyson hairdryer, complete electric blackout blinds, beautifully designed lighting controls and a stunning harbour view. The location is unbeatable –the hotel sits directly above Pacific Place shopping centre, home to luxury brands such as Chanel, Hermès, and Louis Vuitton, and is connected to Admiralty MTR station, making it incredibly convenient for getting around the city. Our son lives in Central, and Admiralty is the area we always stay in during our annual visits. This was our first stay at the Shangri-La Hong Kong Island, and it certainly won’t be our last – we’re already looking forward to returning. A special mention to Junny (Executive Secretary), Gigi (Guest Relations) and Clifford Weiner (General Manager) for their exceptional service and personal attention. They truly made our stay memorable. We look forward to returning next year!

Absolutely amazing with a baby. The pantry and hangout on the 45th floor, along with all the fun details and playground in the room, helped us entertain our baby the whole trip. They provided us with an uppababy vista stroller, bottle warmer, and bathtub. Everybody was very attentive. Free laundry was huge. All the snacks and free food in the grab and go were delicious. Really wish we could’ve stayed longer!

I made reservation thru Amex FHR and booked a Horizon Room with access to lounge. Check in was easy and didn't get upgraded. The room was very dated with some update of outlets so it's easy to charge our cellphones besides the bed. The bed was forms and very comfortable. Housekeeping was spotless. The lounge was in lower floor so there's no view and very very old fashioned although the food was good. They serve Veuve Clicquot and some top alcoholic drinks. We had breakfast in restaurant and was huge buffet with western and Chinese fares, specially dim sum, very delicious. The pool was nice size and with so so service. The server forgot twice that I asked for water. Location's very central and have a MTR close by. The service was excellent. Efficient and easy. Everybody was very nice. I liked very much. I would go back depending on the price since it's very dated.

We had a fantastic time in one of the family rooms on 45F! The family experiences team helped us with all of our requests and they set up the room beautifully with birthday balloons and a cake! The room was beautiful and our son loved his special bed and the slide in the room. Great rainforest shower too.

We had an amazing time at the Island Shangri-la this month! Staying on the family floor was an absolute dream for our daughter. The rooms are so thoughtfully decorated and the amenities on the floor—pantry room with laundry, snack bar, play room with daily classes—made it so we never wanted to leave the hotel! The dedicated concierge goes above and beyond. Thank you again to Joy, Ella, Celina and Tyniz for making every single detail so amazing for us! The hotel in general has a great pool with a kids splash pad area, spa and multiple restaurants. The breakfast buffet was a standout. We really loved our time here and will definitely be back.