Island Shangri-La, Hong Kong

Overall, we had a lovely time at the Island Shangri-la. The hotel is beautiful and located very centrally. The staff were extremely helpful, friendly and warm. A particular thank you to Umi (working in the hotel breakfast/lunch restaurant, who took the time to make balloons for our children) and Tom (working at the bell desk, who gave us excellent restaurant recommendations).

Very friendly attentive staff. Hotel is in great location on the island side. Rooms were clean well maintained. Breakfast was wide ranging and plentiful if not always as hot as it should be. We had a good view of the harbour. Beds were super comfy.

We received very warm welcome from all the staff. Room was spacious and kids-friendly decorated. The family experience was unforgettable. And also the location was perfect as near metro station and shopping mall. Island Shangri-la is best place for family stay.

Wow. If I could give this hotel 7 stars I would. Finally got round to writing a review after a wonderful honeymoon stay in February. What a fantastic property where attention to detail and a guest centric service style really stand out. We were met on arrival by the wonderful Vivian who was an utter joy and shown to our harbour view room. Every detail has been considered in the design of this hotel. Breathtaking views, outstanding yet understated luxury and comfort throughout. Tasteful decor and a wonderful atmosphere in my opinion makes this the only sensible choice when visiting Hong Kong. It quite simply is a must.

Shangri La Island HK is a wonderful setting for break, we had a worm welcome as one would expect from this brand . We had a few issues with our room , which I have to say whilst not pleasant were resolved efficiently and to our full satisfaction.. Chloe the duty manager made an enormous effort to ease this, our stay was not only comfortable but one that was memorable. Our thanks to Chloe and the team for some great memories, definitely will come back Raj