Mandarin Oriental, Hong Kong

This is a proper hotel! The service culture is marked all over the property. From the late nite check in at the 23rd with Samir n Ashley making me feel at "home" , a delightful experience. Also Alyssa making all feel at least a million dollars in many aspects. Fantastic three nite stay in MO! Cheers to their leadership!

This was an amazing and relaxing experience. My wife is 35 weeks pregnant and we wanted to have a little babymoon before we welcome our second child. From check-in it was a very luxurious experience. The staff were very welcoming and we were pleasantly surprised to see many hand-written notes in our room congratualting us on our pregnancy and welcoming us to the hotel. The first afternoon we were able to experince The Spa at the MO. My wife chose the Body & Bump package and I chose the Circadian Syncing Deep Sleep Treatment, both are 90 min treatments. Both these packages were probably more focused on relaxation, rather than a theraputic focus. These were by far the most relaxing massages we have ever experienced, we actually both fell asleep during the treatment. After the treatment we were able to relax in the tea room before going back to the changing rooms where I was able to go to the steam room before changing. What struck us most was the little things...... The turndown service was exceptional, they arranged all our toiletries perfectly, they even re-coiled by phone charging cable and added a tie (who does that?). The bed was very comfy and what me and my wife enjoy is a completely blackout room. The next morning we opted for the breakfast buffet at Clippers Lounge where they had a vast assortment of both Western and Asian choices. Overall we were pleasantly surprised with our stay at the MO and are looking forward to our next visit.

The overall dining experience in Cafe Causette is good. Cozy environment. The staff are nice. Victor provides excellent service. The food and service are great. We are very satisfied with everything and we hope to coming again in the future.

A wonderful experience and Rohda was super helpful during the check in and also during our stay. The staff were genuinely supportive and attentive. Breakfast was a good variety of local and western cuisine. Thanks for the warm hospitality.

Another great stay at the MO. As always, the service is very good. But I particularly appreciate the excellent, warm and personal service from the team at the Club lounge and from Imelda at the Spa. The way in which they welcome me back, as well as looking after me thoughtfully, keeps me wanting to return.