Pullman Park Lane Hotel

Recently stayed at this property. Excellent location, close to the Causeway Bay MTR. Around the corner is an 24 hr grocery store, huge shopping malls, and high end stores and restaurants near by. Wan Chai was an 10 minute walk. Efficient check-in with the warm and courteous staff. Upgraded due to status to higher city view floor. It was a view of the building across the way and people below on the street. Not a fabulous harbor view, but regardless, grateful for the upgrade. The room was spacious, comfortable bed, nice shower, and daily room service was excellent. Porter desk excellent, always offering me an umbrella I forgot before heading out in the rain, and they took care of my bag which I had arranged for delivery to the airport. The highlight was the staff at the Executive Lounge. Notably, June, the assistant manager who was outstanding. The entire staff was outstanding, Sandy, Neo, Julius, Samson, Chloe, Julia, Joey, Kitty, Sarah, Grace, Michelle, Jack, and Florence. The views on the 26th floor were great, the food and drinks good, but the staff and their service made it the best lounge I’ve experienced of all Marriott lounges I’ve experienced. Kudos to them for making my visit memorable.

We stayed at Park Lane Hong Kong and overall had a good experience. The location is excellent—right by the MTR, with supermarkets and shops nearby, making it super convenient for getting around. We started in a regular room, which was fine but quite dated, with visible wear and some stains in the bathroom. Midway through, we upgraded to a lounge-accessible room and it was equally dated. The view was beautiful though. Overall the service was great, and the breakfast and mid day snack in the lounge was definitely a highlight…especially because we were stuck in the hotel at T10. A special shoutout to Cherry at the front desk—she checked us in and was incredibly friendly and helpful, especially with our child. Her warmth really stood out and set the tone for our stay. If you’re looking for a reasonably priced stay in a prime location and want to collect Bonvoy points, this is a solid option. Just keep in mind the rooms could use a refresh and definitely not luxurious.

Thank you for always welcoming us with a smile during our stay. Even though Typhoon Signal 10 was issued, we were able to stay comfortably and safely. The club lounge was always beautifully arranged, and the staff who were studying Japanese provided us with excellent service. All the food was also very delicious, and we were really happy. To Sandy Liu, and her team June, Grace, Neo, Julia, Julius, Michell, Joey, Jack and Samson. We would like to express our sincere gratitude to you.

Excellent location, friendly staff, comfortable stay. Upon arrival, I was offered an upgrade for my room per my status to make my accommodations much more comfortable. The front desk staff was very pleasant. The location of this hotel is convenient and was in walking distance to the subway as well as many delightful restaurants. I also had access to the lounge which had beautiful views (especially in the evening). Breakfast was delicious and healthy. I thoroughly enjoyed my stay with the Park Lane hotel and would highly recommend.

We were delighted to return to this exceptional hotel for another memorable, relaxing, and wonderful experience. As our first visit to Hong Kong in 2025, the hotel’s intensive service once again made us feel right at home. Located in the heart of the busy city, the hotel offers unbeatable convenience and our spacious and well-appointed room further enhanced our comfort. We were particularly impressed by the exceptional service across all teams, ie Loyalty Service , Concierge, Housekeeping, and the Executive Floor who were consistently attentive, friendly, and highly responsive. The seamless coordination among staff ensured a truly hassle-free, warm and luxurious stay. Special thanks extend to (Guest Relation Team) : 26th Floor Executive Lounge Team: Sandy, June , Neo, Grace, Jack, Julia, Michelle and Julius Loyalty Service Team: Kitty Their outstanding hospitality and dedications truly elevated our experience, well done! We deeply appreciate the warm and personalized service, and we are already looking forward to our next visit. July 2025 Tong & Kawaii