Pullman Park Lane Hotel

Central location, close to Causeway Bay MTR station, very helpful concierge, great shopping around the hotel, also close to trams. However, rooms were small for a family of 4. Otherwise enjoyed our stay and had great views from the room!

Incredibly friendly staff here, especially Quentin and Derek. They’re very welcoming and helped show us what we needed to do and where we can go in Hong Kong to make an incredible vacation. We are here on our honeymoon, and the Park Lane hotel was very elegant, accommodating, and all around a romantic and relaxing experience. Thanks again for the hospitality Derek and Quentin!!!

The staff were really friendly and helpful, and the accommodation was excellent. Jenny the cleaner was brilliant thank you.

From my first experience speaking to the reservation and front of house staff, my colleagues and I were treated like royalty. I travelled to HK with 4 business colleagues, all arriving and departing at different times. Our needs were accommodated without issue and with a smile. We spent 3-4 nights there in an Executive Suite overlooking the park so our views were fantastic. We had access to the Executive Lounge where we were always greeted with a smile and courteous approach for breakfast or for the time we spent there for business meetings, or relaxing at the end of the day with nibbles and a drink. And we were always greeted at the front of the hotel by bell boys and concierge staff by our name - which isn't a big thing but made you feel welcome and valued. Nothing was too much, from a change in circumstances, booking a restaurant, organising transfers, arranging tickets to the Happy Vally races. The service was amazing. Jeniffer Chan, Head of Front Office as well as the team, Sandy, June, Grace, Neo, Julia, Michelle, Julius, Joey, Jack, Samson and Keung were awesome and we would absolutely recommend them and the hotel. I will definitely be back!

Park Lane Hotel is an ideal location for me. Easy access to all amenities and even have supermarkets right at the door step especially during typhoon season that was god send i can honestly say. Specially shout out to couple of the “Doorman” Sony and Awatar they have been doing fantastic job and make you welcomed and wanting to come back to stay in this hotel again. Minor suggestion is that there are handle of benches …. very uncomfortable even though every hotel is different but still believe they are need to put more attention to the guests experience. MORE SEATING PLEASE !!!!