Regent Hong Kong

We recently stayed at Regent Hong Kong during the Lunar New Year period. As an IHG Platinum Ambassador member, I have experienced many hotels under the brand, and this stay was truly impressive. Despite the festive season being a very busy time, the hotel maintained an excellent and well organised level of service. The team clearly recognises and values IHG members. My membership status was acknowledged upon arrival, and the benefits were well arranged, which made us feel appreciated. I would like to sincerely thank the Reservation Team for carefully arranging all my requests before arrival. We were very pleased to receive a beautiful harbour view room, which made our stay even more special. A special thank you to Cindy at Reception for her warm welcome and professional service. We were celebrating our daughter’s 3rd birthday, and she helped make the occasion memorable for our family. The breakfast restaurant was very busy each morning, yet the team managed everything efficiently and calmly. We appreciated that they slightly extended the breakfast time to accommodate guests. It was clear that all departments are well trained and work closely together, even during peak periods. Regent Hong Kong delivers a high international standard of hospitality. This experience clearly shows why the Regent name represents quality and excellence. We look forward to returning again in the future.

Exceeded all expectations: location, service, rooms, restaurants, etc. We were treated like VIPs! The corner unit room upgrade was a dream come true. I can't thank enough the fabulous team we encountered from the person who checked us in to Cindy who showed us our room and Sandy at check out. They were all wonderful and we really appreciated how courteous and professional they were. Also for celebrating my new job! Thanks so much for everything and hope to come again soon for a longer stay.

My husband and I recently stayed at the Regal Hongkong Hotel, and our experience exceeded all expectations. I would like to highlight the exceptional service from two outstanding staff members: Pierre at the front desk and Cindy during check-out. Before our arrival, the hotel emailed us to ask about any special occasions. I mentioned it was my husband’s birthday, and from that moment, the hotel went above and beyond to make the day special. Pierre warmly welcomed us, surprising us with a beautiful birthday cake and upgrading our room to a sea-view room, making our stay even more memorable. We had also booked the hotel’s buffet, and Pierre helped us retrieve our membership number, ensuring we received a 10% discount. He also gave us a small box of chocolates as a thoughtful gesture. At check-out, Cindy noticed the birthday note and gave us a small gift, which was another lovely surprise. This gesture demonstrated the hotel’s attention to detail and care for its guests.

We stayed at Regent Hong Kong to celebrate our anniversary and our daughter’s birthday, and it was a meaningful experience for our family. The Victoria Harbour view was beautiful, especially at night. The hotel’s refined design and calm atmosphere made our stay very comfortable. As an IHG member, we appreciated the warm hospitality from the team. Special thanks to Sandy for her thoughtful care. Breakfast had good quality and variety, though it felt quite busy during peak hours. Overall, it was a lovely stay, and we look forward to returning.

Wow, wow, wow!! One of my best stays with IHG so far! I spent three nights in Hong Kong and booked a Studio Suite Harbour View with Club access, and it was absolutely fantastic. The view was simply amazing! 🤩 Waking up to the harbour every morning was unforgettable. The staff were extremely friendly and helpful throughout my stay. A very special thank you to Anny, Jenny and the whole team! 🙏🏻 They truly made the experience unforgettable with their warm and attentive service. The Club Regent was quiet and relaxing, with a great selection of food and drinks. The team was always ready to help with any wish or need — nothing was too much trouble. I’m definitely coming back… can’t wait! — hier: Regent Hong Kong.