The Ritz-Carlton, Hong Kong

Great visit to Ozone bar and lovely attentive service from Dennisse. The views are amazing from both outside and inside

We had a wonderful anniversary dinner at Tosca. Chef Angelo’s dishes were full of flavor and beautifully presented. The service team that took care of us—Raymond, Edmond, Stanley, John and Arjun—was friendly and made us feel right at home. Everything from the appetizers to dessert was perfect. We left truly happy, and already planning our next visit!

Excellent fast service whenever you need anything. Great views from the pool. Love that there's a cold plunge! But the reason this place gets 5 stars is Sunny - pool attendant, guide, photographer and all round amazing guy. A credit to the ritz Carlton!

We stayed for 3 nights over the mid-autumn festival, where we felt very well taken care of by the Ladies and Gentlemen - from the lobby, to the front desk and restaurants, of this fantastic establishment. When searching for reviews, we saw that the hotel is ranked #1 Hong Kong hotel on this platform, and after staying for 3 nights, we can see why. We chose this hotel because we had a great experience from our past stays, and also the hotel’s direct (sheltered) connectivity to MTR stations (Kowloon and Austin), HK AirPort Express (Kowloon), HK HSR Station (West Kowloon Station) and the Bus Interchange (Kowloon Station Bus Terminus). By car, the hotel arrival lobby is on the 9th floor while the check in lobby is on the 103rd floor. At arrival, we were greeted and served by Ms. Summer Wong, who very kindly arranged for all three reservations for our family to be on the same floor. Summer very kindly helped to upgrade all three of our rooms due to our Marriott Gold Elite status, with Summer helping to upgrade our room to the Larger Guest Corner Room which comes with panoramic, unlocked views of Victoria Harbour and the Kowloon City District. On a clear day, we could clearly see Kai Tak stadium and beyond. On cloudy days (we stayed as the tropical storm Matmo came close to the city), we could see the clouds hovering outside the windows! Housekeeping is always on point. As we stayed over the mid-autumn’s festival, on the second night of our stay, a pair of mooncakes were delivered to every room to make the occasion. On food, we ate the daily hotel breakfast as well as in room dining. Breakfast is served on the 102nd floor from 6.30am to 10.30am on weekdays and till 11am on weekends and public holidays. We were there at various times throughout our stay. At 8am, there were plenty of seats we could choose from, and the crowd will build up from 9am. On the quality of the food offerings at breakfast, hands down, it is the best hotel breakfast from all our travels, with plenty of options (international and local fares) available. Above all, we were most impressed by the attentiveness and personable service provided the staff at the restaurant. We sat in a table of 6 on the first breakfast day, and the staff remembered our room numbers and seating area for the remainder of our stay. On in-room dining, there are plenty of selection available 24 hours and we never had to wait more than 20 minutes for the food to be delivered to the room. Summer also happened to facilitate our check out, which was a very smooth process that was done in under a minute. She also kindly gave us boxes of moon cakes (black sesame) for our family to enjoy and remember our stay by. Thank you, Summer and the Ladies and Gentlemen of the Ritz Carlton Hong Kong. We will be back.

Had a lovely stay at Ritz and really enjoyed the morning breakfast and evening dinners at Lounge Bar. Amazing views of Hong Kong Skyline, great service and amazing food. Shout out for Laxmi who took special care of our dietary requirements.