Alohilani Resort Waikiki Beach

Overall, I was unhappy with my stay. We arrived early and was offered early checkin at a cost, $15-$35 USD from memory. The room was ready but had to pay to checkin early. Wasn’t put out by this until checkout when it was give complementary to a couple who were checking in. 3/7 days I there was no hot water when I showered. I raised this after the 3rd time and was comped $100 room credit. The rooms are dated and sound proofing isn’t great. My partner left a collection of silver rings next to the bed which she believes one was stolen while out to breakfast when the room was serviced. Staff are generally polite and friendly. Only one member was difficult to deal with during checkout. We were told there was a smoking charge of $500USD. Only issue is neither me or my partner smoke. I challenged the charge and was told the “air quality sensor” in the room detected a drop in air quality. After ascertaining the time and correct date of the alarm I figured it was likely my aerosol deodorant after a shower. It took 30 minutes of back and forth before the staff member removed the charge. Overall, the hotel was acceptable and clean but not worth the cost, mind you is probably comparable in price to others in similar condition on Oahu. With the price, accusations of smoking and additional fees they attempted to charge, I would not recommend this hotel.

I stayed in a partial ocean view room on the 23rd floor, and Diamond Head was right in front of me! The ocean was clearly visible too, making for a very comfortable stay. Despite being a large hotel, I could feel the warm hospitality of all the staff members. The weather was unfortunate, but I was able to relax at the hotel. mahalo!

Had such an amazing stay at this resort! It couldn't have been more perfect for our baby moon. We had the ocean front suite and it was truly breathtaking. The sound of the ocean waves and the beautiful view.. not to mention how clean, modern and spacious the room was. More importantly a warm thank you to Eian, the manager for housekeeping who made our experience 10/10. He went above and beyond to make sure we were happy. The whole team was very warm and accommodating! Jhon their overnight manager made sure any questions we had were resolved. Thank you! We will be sure to stay here again during our next visit.

Amazing amenities, great location, luxury service from the team.

Great experience overall. Clean and beautiful hotel with friendly staff. Location was great too, close enough to the beach and shopping, very walkable.