Alohilani Resort Waikiki Beach

Overall, my experience was average, especially considering it was meant to be a very special occasion—my honeymoon. I found the resort quite expensive for what it actually offers. Upon arrival, after a 12-hour flight, our room was not ready and we had to wait an additional 40 minutes. There was also a communication issue with one of the staff members. I called to ask about the hotel activities such as lei making, hula dance, and the ocean purification ritual, and was told they were no longer available, even though they are still advertised on the website. Additionally, breakfast is not included and comes at a very high price, and even parking fees are extremely expensive.

Avoid this hotel. We have travelled many places globally. The photos look lovely and the lobby is nice, but that is all the positive aspects I can mention. The homeless problem in the immediate area around the hotel is problematic and not a good place for children. The McDonalds across the street is struggling with the unhoused population. We witnessed a very unhealthy situation while at the McDonalds. The room footprints are tiny. The smell and the dampness of the rooms is problematic. The pool and lounge area are unusable as they are completely overcrowded. The pictures look nice, but if you are traveling with children stay away from this hotel.

I was looking forward to this stay after seeing the photos and reading positive reviews, but my experience was very disappointing. Check-in was slow, staff were unfriendly, and my first room overlooked noisy air conditioning units. No one answered the room phone, so I had to carry my luggage back to the front desk, only to be given another room with no directions. Staff misdirected me multiple times, and I even witnessed two employees arguing in front of me while one laughed and mocked the situation. The room I was moved to was not ocean view, and after several calls and offering to pay more, I was finally upgraded—for an additional fee. This felt more like a budget motel than a five-star resort. Between the lack of professionalism, poor communication, and overall treatment, I left very disappointed. I will not return and cannot recommend this property.

Very nice resort. Clean and beautiful. We like the hall, the swimming pool Ang the live music in the evening. Very good breakfast and a lot of services

The Hotel and Staff were very nice. My one disappointment was the additional resort fees and the pool was closed for 2 of the 3 nights I was there because of a private event.