Alohilani Resort Waikiki Beach

Just finished a week long stay here and had possibly the best experience of any hotel I have stayed at, around the world From check in, every member of staff went out of their way to be helpful and always had a smile on their face The trips desk did a whole itinerary for us that went without any problems as was superb Has the be my favourite resort Thank you for a fantastic stay

I love this hotel and always stay here when I come to Hawaii! This time, there was a small issue, but the Japanese manager handled everything very kindly and even gave me such warm hospitality. Thanks to that, my trip turned out to be wonderful again. The Asian housekeeper was also very kind and helpful! This hotel is truly the best. I’ll definitely stay here again on my next visit!

The Alohalani Resort was very nice, clean and welcoming. The location was amazing, overall we had a great stay, I would highly recommend!

The pool is filthy. The pool staff is kind. All other staff will treat you as an unwanted guest. There are so many other excellent hotels right there where you'll have an entirely different experience.

We recently stayed at your property and, while the housekeeping and restaurant staff were friendly and helpful, our overall experience was disappointing — to the point that we do not plan to return. We booked a premium room with a Diamond Head view. The view was indeed lovely, but the room itself fell far short of expectations for a luxury hotel. Upon arrival, we found a large yellow stain — nearly a foot in diameter — on one of the bed coverings. Housekeeping responded promptly and replaced the linens, but encountering this as our first impression made us seriously consider canceling our stay. The bathroom was also subpar: the shower drain was rusty and dirty, and the toilet sat unusually low. If this was intended to meet ADA standards, it was not clear how it could, given that a wheelchair could not reasonably access the toilet area. Overall, the bathroom felt more like something you’d find at a budget motel rather than a high-end property. While the lobby, restaurant, and pool areas were attractive and well maintained, the condition of the room undermined the experience. We had hoped for a stay consistent with the property’s reputation but were disappointed, and as a result we do not plan to return.