Halekulani Hotel

This resort is a 5 star experience. It is not a "party" hotel but a sophisticated resort. We enjoyed their extensive breakfast buffet, their Sunday Brunch and fine dining at La Mer. Many families enjoyed the pool and every evening was different music at the pool area. The concierge team was exceptional in helping me research and book excursions, dinner reservations and setting up an itinerary. With a 6 hour time difference, they were prompt, gave helpful suggestions and took care of so many of the details. This is not a beach hotel, however, there is a beach area at a nearby park within walking distance. I loved the daily morning exercise classes they offered. The valet was prompt in bringing our car around and was so friendly. When we needed service in the room, help was sent immediately. We enjoyed spa services and relaxed in the outdoor lounge area. The service providers were knowledgeable and did a great job for both my husband and me. We drove around the area comparing hotels and didn't see any as beautiful as this. We ate at fine dining locations across the area. Several were at other hotels that were on the beach but shared the beach with other hotels so it was noisy and crowded. We didn't experience that at Halekulani's fine dining, La Mer. I would highly recommend this for couples or a girlfriend getaway.

I’ve stayed at this hotel three times. The staff are incredibly well trained. They are helpful & kind. The location is hard to beat - while Kalakaua BLD is hot & heaving, the Halekulani is an oasis of cool & quiet.

This is an amazing hotel. Service is top notch, understated luxury, beautiful grounds, right in the heart of Waikiki but feels to be secluded once you step through the lobby. I very much appreciated that I never had an issue getting a chair/lounger by the pool. There is a beautiful Jazz club and a specialty cocktail bar one of the restaurants. Appreciated the live music and entertainment nightly under a beautiful tree with a backdrop of the ocean.

DO NOT STAY HERE! First and most importantly, management seems to look the other way and does not take responsibility when petty thefts occur from their guest rooms. Secondly, the food service is mediocre at best, with servers who are slow and generally can’t be bothered by you. Third, be prepared to pay 50% more for everything and for the right to be treated as an imposter. We spent $10k for three nights and had $5k of jewelry stolen from our room while we were downstairs having dinner . The hotel accepted no responsibility for our loss. Shame on them.

Our holiday at the Halekulani Hotel was spectacular and we recommended it to everyone. We stayed in an Ocean View Room which was just beautifully designed and decorated, the view across the beach to Diamond Head was stunning!