Halepuna Waikiki by Halekulani

Excellent customer service, staff was very professional and courteous. Room was spacious, clean, bed comfortable, shower had good water pressure. Location is great very walkable to beach, restaurants and shops in Waikiki. Excellent value for hotel and room. Highly recommend and would stay again.

The rooms here are updated with a good bed and plenty of outlets. The hotel is clean, and has a bidet in the bathroom. However, for a $500 hotel room, there was a lot to be desired. Brewed coffee is not available in the mornings until 7 AM. For those visiting from a different time zone and up early, you have to leave the hotel to get coffee. Unless you are in a suite, the balcony is only the width of your feet and you can only stand there and look down. No chairs for drinks on the balcony. No concierge. No bar to meet friends and socialize, only a restaurant. There are no body lotion, robes or slippers waiting for you in the room. By chance I found a paper in a drawer in the bathroom, instructing me to order from room service if I desired them. FYI!

Excellent as a sister hotel to Halekulani. Clean, Hospitality, Isolated from the hustle and bustle. Well balanced location with close to the beach and to enjoy whole Waikiki.

Great hotel./ Service is awesome. Rooms and hotel very clean. Only negative is not being able to use pool chairs at Halekulani. I tried. Was asked to leave. Didn't want to use the pool, just sit. There were over 50 empty chairs

This is the sister property of Waikiki's finest hotel, the Halekulani, and it is located directly across the street. Whereas the Halekulani is over the top in every single aspect -- location, view, amenities, price, the Halepuna is significantly less so. It is more of a boutique hotel with nice enough rooms, far fewer amenities, and a friendlier price point. It also affords its guests full access to the Halekulani property. It appeals to the Japanese traveler for sure, and for others wanting a prime location at a less ridiculous price. An additional major difference is that a stay at the Halepuna feels much more urban than the Halekulani. The main entrance is not across the street from the Halekulani entrance; rather, it is located on the other side of the building on Helumoa Rd., an oddly named one block long narrow alley. The entrance is directly opposite a heavily used Japanese tour bus depot, and next to the parking garage for the Sheraton. Once gotten used to, these are not negatives per se, just differences. In fact, the bus depot has a walkway to the Royal Hawaiian Center and the upscale Kalakaua Ave. retail stores. The valet and front desk staff are superb. The rooms come in ocean view and parking lot view, depending on which side of the building you're on. The pool is fine during the hours of the day it gets sun, and has good staff and a nice walk up bar. We enjoyed room charge privileges at both Orchids and Lewers Lounge at the Halekulani. Our only negative was the unpleasant cannabis odor in the hall from a nearby room that violated the no smoking policy. We're seasoned Halepuna vets and will continue to return.